Director of Contingent Workforce IT
1 month ago
IT Vendor Operations Manager
Position Overview:
This role is meant to take over much of the day-to-day operations of the Workforce Agility program.
This will not have any direct reports
Must have global experience –
Must have handled a program that involved nearshore, offshore, onshore
Department: EPMO Global
Oversee Global Workforce optimization including:
Coordination of forecasted resource planning by vendor
Supporting a regular cadence of meetings with vendors and resource managers to forecast and fill roles onshore, nearshore and offshore.
Support the decision making tied to what type of resource is needed i.e. Contract to hire, professional services, managed capacity or managed services
Negotiate and monitor vendor performance via contract metrics, SLAs, KPIs, etc.
Manage and improve overall mitigating control framework ensuing both the Company and Vendor partner are adhering to governance to protect Company’s data both internally and for the client
Vendor Relationship Management
Performance Monitoring & Evaluation: SLAs, reporting & metrics, Vendor Audits
Operational Oversight and Process Improvement
Risk Management and Compliance
Cost Management and Financial Oversight
Strategic Planning and Alignment
Cross-functional collaboration and stakeholder engagements
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neteffects | Director of Contingent Workforce IT
1 month ago
chesterfield, United States neteffects Full timeIT Vendor Operations ManagerPosition Overview:This role is meant to take over much of the day-to-day operations of the Workforce Agility program.This will not have any direct reportsMust have global experience – Must have handled a program that involved nearshore, offshore, onshoreDepartment: EPMO GlobalOversee Global Workforce optimization including:...
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