Senior Product Manager

3 days ago

Bentonville, United States Walmart Full time

As a part of Walmart’s eCommerce Product Org, you’ll be the voice of our customer. By putting the customer at the forefront, we have the ability to help customers save both time and money no matter how they shop with us, and reach them in new, unexpected ways.


With our user-centric approach to problem solving, customers and associates are at the heart of everything we build. A curious bunch, we fall in love with the problem that needs solving and collaborate with our design, technology, and business partners to create inclusive, award-winning solutions. Our entrepreneurial spirit, like that of our founder Sam Walton, pushes us to dream big, but we also hold ourselves accountable with objectives and key results. Innovating on the world’s biggest stage, we get to put our product management expertise to work to deliver customer-centric shopping solutions like the Walmart app, game-changing financial and health and wellness services, and next generation associate tools, like an augmented reality stocking app, and so much more. This is that place where our work has a purpose, and we see it play out in our stores and communities every day.


Walmart's Fulfillment Customer Experience team is in charge of our millions of customers fulfillment experiences, so they get whatever they want, whenever they want, however they want, with a perfect order every time.​ As a Product Manager Amends & Substitutions team, you will be responsible for driving the product vision and strategy for providing customers with flexibility over their orders, esp when things go wrong, making sure we exceed customer expectations on every order.


Your responsibilities:

  • Define and own the product vision and roadmap: Set ambitious 10x growth goals, prioritize initiatives, and translate strategic objectives into actionable plans.
  • Deeply understand our customers: Conduct user research, analyze data, and uncover insights to continuously improve the customer experience.
  • Optimize the end to end funnel: Increase engagement, add to cart rate, & conversion strategies that maximize perfect orders and retention.
  • Champion innovation: Experiment with new features, optimize product offerings, and explore strategic investments that have the biggest reach and value.
  • Lead cross-functional collaboration: Work closely with engineers, designers, business operations, and other teams to deliver impactful results.
  • Measure and evangelize success: Track key metrics, communicate progress, and build enthusiasm for the program's achievements.


The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.


Minimum Qualifications

Option 1: Bachelor’s degree in computer science, engineering, or related area and 5 years’ experience in product management. Option 2: 7 years’ experience in product management or related area.


Preferred Qualifications

Master’s degree in computer science, engineering, business administration, or related area and 3+ years’ experience as a product manager, ideally working on consumer-facing, large-scale, highly complex B2B/C products.


At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.


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