Support Engineer

7 days ago


Seattle, United States Apex Systems Full time

Support Engineer

Contract: 1-year long with a chance to extend

Pay rate: 27hr

Location: Hybrid Schedule 3 days on-site in Seattle, WA


Overview:

Looking for an entry level or associate level support engineer who has helped support developers in testing mobile applications.


Responsibilities:

  • This position is responsible for the manual process of releasing mobile shopping apps.
  • Responsibilities include working with teams to test and sign-off on the release in a timely fashion.
  • Create release plans with accurate details
  • Writing email release updates to developer teams.
  • Release apps on iOS and Andriod
  • Work with partner developer teams for any required testing to make sure the app is ready for release.
  • They will give the go-ahead for release or coordinate with teams to fix the issues and continue testing


Qualifications:

  • 1+ years of developer support experience
  • Excellent attention to detail and organizational skills.
  • Excellent verbal and written communication skills.
  • Self motivated with the ability to work independently with minimal supervision.
  • Ability to maintain Customer Focus, stay motivated and be proactive.
  • Insist on the highest standards from self and others.
  • Experience working in Linux environment preferred
  • Experience troubleshooting and debugging technical systems preferred


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