Support Engineer
7 days ago
Support Engineer
Contract: 1-year long with a chance to extend
Pay rate: 27hr
Location: Hybrid Schedule 3 days on-site in Seattle, WA
Overview:
Looking for an entry level or associate level support engineer who has helped support developers in testing mobile applications.
Responsibilities:
- This position is responsible for the manual process of releasing mobile shopping apps.
- Responsibilities include working with teams to test and sign-off on the release in a timely fashion.
- Create release plans with accurate details
- Writing email release updates to developer teams.
- Release apps on iOS and Andriod
- Work with partner developer teams for any required testing to make sure the app is ready for release.
- They will give the go-ahead for release or coordinate with teams to fix the issues and continue testing
Qualifications:
- 1+ years of developer support experience
- Excellent attention to detail and organizational skills.
- Excellent verbal and written communication skills.
- Self motivated with the ability to work independently with minimal supervision.
- Ability to maintain Customer Focus, stay motivated and be proactive.
- Insist on the highest standards from self and others.
- Experience working in Linux environment preferred
- Experience troubleshooting and debugging technical systems preferred
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