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Program Manager

2 months ago

Seattle, United States Apex Systems Full time

Job Description:

  • Program Management - Contributes to or leads a portfolio of projects including the project plan, timelines, milestones, financial management, performance metrics, and/or resource needs for complex programs. Communicates the program status and risk to relevant stakeholders and holds them accountable for following the established schedule, risk mitigation plans, and processes.
  • Business Program Evaluation and Improvement - Collects and evaluates success criteria and performance metrics and Key Performance Indicators, such as acquisition, usage, impact, effectiveness, and customer feedback, and uses scorecards and dashboards to monitor complex programs and ensure all activities align with business and program objectives. Uses data analytics to derive insights that help identify current and future program risks and mitigation plans, as well as opportunities to streamline and optimize programs based on lessons learned.

Qualifications

  • 2+ years of Product/Program Management experience with enterprise, or developer-focused product to external customers
  • Strong cross-team collaboration skills to drive clarity across a matrixed organization located in multiple geographies
  • Excellent written and oral communication
  • Experience with Product cycle/releases

An ideal candidate will exhibit the following:

  • Technical expertise and a willingness to continue learning and expanding that expertise
  • Product thought leadership with technical curiosity and aptitude to quickly understand capabilities, technical issues, and desire to roll up your sleeves when needed.
  • Strong organizational and people leadership skills to proactively lead the team.