Client Relationship Executive

4 weeks ago

Jersey City, United States Euclid Innovations Full time

Role: Client Relationship Executive

Location: New Jersey/New York

Job Summary:

As a Client Relationship Executive specializing in existing accounts within the Banking and Financial sectors, you will play a pivotal role in managing and expanding relationships with our current clients. Your primary responsibilities will include:

Key Responsibilities:

  • Relationship Management: Nurture and grow client relationships by understanding their evolving needs and providing tailored IT Contingent staffing and Statement of Work (SOW) services.
  • Solution Presentation: Present relevant solutions for both Time & Materials (T&M) and deliverable-based positions/projects to address client requirements effectively.
  • Client Relationship Management: Cultivate and strengthen relationships with existing clients who have ongoing IT staffing and SOW service needs.
  • Client Needs Assessment: Continuously engage with clients to understand their changing IT staffing and project management requirements through regular discussions and consultations. Pre Sales.
  • Service Presentation: Present the advantages of our IT staffing and SOW services and demonstrate how they align with the evolving needs and goals of existing clients.
  • Customized Solutions: Collaborate with the client to develop customized staffing and SOW solutions that adapt to their changing requirements and project scopes.
  • Market Awareness: Stay informed about industry trends, SOW best practices, and emerging technologies to provide ongoing guidance and insights to clients.
  • Collaboration: Work closely with our IT staffing and SOW teams to ensure that services are delivered in alignment with the evolving needs and expectations of existing clients.
  • Renewals and Expansion: Identify opportunities for renewals and upselling of services within the existing client base.
  • Proposal Development: Prepare and present staffing proposals and SOW documents for renewals and expansions, negotiate terms, and finalize service agreements. Responding to RFP/ RFQ/RFI and submission of the same with commercials and resource loading
  • Client Satisfaction: Ensure that our services consistently meet or exceed the expectations of existing clients and address any concerns or issues promptly.


Qualifications:

  • Bachelor's degree in business, human resources, or a related field (preferred but not always required).
  • Proven experience in IT staffing sales, SOW consulting, or a similar role, with a strong focus on account management.
  • Strong knowledge of IT staffing, recruitment, and SOW concepts.
  • Excellent communication and interpersonal skills.
  • Proficiency in using CRM software and sales tools.
  • Strong negotiation and closing skills.
  • Ability to build and maintain long-term client relationships.
  • Self-motivated with a proactive approach to client account management.

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