Computer Operator

2 weeks ago


Martinez, United States Robert Half Full time

Robert Half Technology is seeking dynamic, and self-motivated Computer Operator for a night shift role. The Computer Operator Role involves monitoring, managing, and maintaining our client's computer systems during the night shift to ensure smooth and uninterrupted operations. The ideal candidate will have excellent problem-solving skills, a calm demeanor under pressure, and the ability to work independently once fully trained. This is a fully onsite position out of Martinez with the working hours of 11:30pm - 8am. The starting days are Wednesday through Sunday.


Additional Information:

  • This role requires someone who can adapt to a rotating schedule and remain flexible with days off.
  • The training period typically lasts around 2 months, during which you will be supported by experienced team members.
  • You will be the first line of defense in ensuring that all systems are operational and running smoothly throughout the night.


Key Responsibilities:

  • File and System Management:
  • Identify and correct file and system errors.
  • Perform data processing operations according to the business production schedule.
  • Monitor and schedule jobs, ensuring timely execution.
  • Manually submit batch processing jobs as required.
  • Monitor the running of nightly updates and application performance management scans.
  • Backup and Maintenance:
  • Perform backup procedures to minimize the risk of data loss.
  • Maintain computer equipment and inventory; organize repairs as needed.
  • Clean printers and perform preventive maintenance to ensure equipment reliability.
  • Collaboration and Support:
  • Collaborate with Programmers and Systems Analysts to coordinate testing environments and resolve system problems.
  • Provide first-line support by answering questions and troubleshooting problems for users.
  • Escalate issues to maintenance personnel or higher-level support as needed.
  • Provide support during business continuity exercises.
  • Documentation and Reporting:
  • Maintain and manage processing logs and run procedures manuals.
  • Answer service desk calls and process phone requests efficiently.
  • Notify maintenance personnel of any system malfunctions promptly.


Qualifications:

  • A minimum of 12 units of computer science or relevant computer experience.
  • At least 6 months of experience in computer operations.
  • Experience with Windows and Unix (command line) environments; no mainframe experience required.
  • Ability to load files into tables and monitor file sizes.
  • Valid driver’s license.
  • Familiarity with IT security practices and protocols.


Personal Attributes:

  • Highly dependable and able to work independently after the training period.
  • Strong problem-solving skills and attention to detail.
  • Ability to work flexible hours, including evenings and weekends, as needed.
  • Calm and reassuring demeanor, especially when dealing with urgent issues and angry callers.
  • Excellent communication skills and the ability to ask questions and escalate issues appropriately.
  • Willingness to learn and adapt; all necessary training will be provided.


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