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Associate Program Manager
3 months ago
About the Role
The Associate Program Manager is a 360° project manager, collaborating with Creative, Editorial and Brand Management partners to ensure scope and schedule expectations are clearly defined and met by all team members during the in-season pipeline. S/he tracks the creative through all pipeline milestones from in-season kick-off to final leadership approval, guiding cross-functional partners toward timely development and approval. The Associate Program Manager works closely with his/her Program Manager to set and enforce best practices within the creative development pipeline.
What You'll Do
- Creates project timelines and sets milestones and deliverables in a web-based project management tool.
- Facilitates cross-functional kick-offs, reviews and approvals for vehicle specific content.
- Recaps milestone meeting takeaways and defines next steps and subsequent milestones.
- Coordinates review and final sign-off of vehicle specific content, escalating to the Senior Program Manager when additional leadership reviews and follow-ups are needed.
- Manages into creative changes with cross-functional partners, as required from in-season business reactions.
- Partners with Marketing Production and Digital Production to ensure deliverables are seamlessly passed off for final delivery and build.
- Escalates issues and recommendations to Senior Program Manager with an appropriate sense of urgency.
- Manages tight deadlines and changing priorities, sometimes intra-day.
Who You Are
- Highly process-oriented with superior skills in adhering to and further optimizing defined operational structures
- Working facility with online collaboration tools and content management systems (Workfront, Airtable, MS Exchange/Office)
- Exceptional detail-orientation, critical thinking analysis, with previous experience in traffic or project management
- Excellent written and verbal skills; enjoys interacting with all types of people
- Bachelor’s Degree or equivalent work experience
- 2-4 years of project management experience, preferably in the digital, ecommerce space and/or retail environment
