Program Manager
1 month ago
ASTRO Studios is looking for Program Managers who are relentlessly process-driven, stellar communicators, detail-oriented and very proactive program champions. You will be expected to facilitate and foster clients relationships, and manage large, complex programs and guide them to successful completion while meeting or exceeding client expectations. Program Managers play the dual role of client advocate and internal team advocate, facilitating a fluid and consistent line of communication between ASTRO and our clients. Program Managers are responsible for the day-to-day operational aspects of projects, teams, budgets, schedules, communications, and client relationship building.
Your day to day
Activities:
· Management of client relationship throughout the life of project durations, acting as the
main point of contact between the client and ASTRO
· Preparation of client proposals including review of initial RFP/RFQ, whiteboarding proposal
outlines with Associate Creative Directors / Creative Directors / Business Director, creating
hour shells against scope and translating into proposal drafts for Director review
· Ensuring services delivered by ASTRO conform to contractual agreements and monitoring
the delivery of the services against agreed-upon scope, schedules and budgets
· Internal project performance reporting on deliverables and budgets
· Ongoing maintenance and distribution of detailed meeting notes and “playback”
of information of project feedback, progress and any action items, ensuring all verbal
communications are documented and acknowledged
· Acting as an escalation point around issues of potential change orders, client issues,
internal resources
· Management of internal resource planning and adjustments as necessary
· Support of key business development owners in all requested aspects of execution of
marketing campaigns including travel and communications, mailings, creation of
marketing collateral from internal asset creation to external vendor communications
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