We have other current jobs related to this field that you can find below
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Desktop Support Specialist
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Washington, United States Infojini Inc Full timeJob Description:The Application and Computer Services section (ACS) of the Division of Management seeks anintermediate-level experienced support specialist to join our user and desktop support team. The candidate will support the Endpoint Computing &Administrative Services team (ECAS).The candidate must demonstrate technical knowledge and experience with...
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Desktop Support Specialist
4 weeks ago
Washington, United States Infojini Inc Full timeJob Description:The Application and Computer Services section (ACS) of the Division of Management seeks anintermediate-level experienced support specialist to join our user and desktop support team. The candidate will support the Endpoint Computing &Administrative Services team (ECAS).The candidate must demonstrate technical knowledge and experience with...
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Desktop Support Specialist
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Washington, United States JCS Solutions LLC Full timeJob DescriptionJob DescriptionJCS Solutions LLC (JCS) is a premier technology firm specializing in enterprise-wide capabilities including cloud and infrastructure solutions, cyber security, digital modernization, next generation technologies enablement, software solutions, and mission support services dedicated to providing the highest quality of services...
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Desktop Support Specialist
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Desktop Support Technician
1 month ago
Washington, United States KeenLogic Full timeJob DescriptionJob DescriptionKeenLogic is seeking to hire a Desktop Support Specialist in 1 of 3 locations in Washington, DC. This is a full-time on-site position offering Fortune 500 level health benefits, PTO, 401k, Life Insurance, and monthly reimbursement for travel. The ideal candidate will have 3-4 years of experience with Desktop Support and will be...
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Desktop Support Technician_Washington DC
3 months ago
Washington, United States Red Knight Solutions, LLC Full timeJob DescriptionJob DescriptionRed Knight Solutions is currently seeking a Desktop Support Specialist in La Porte TX.This is a long-term potential CTH opportunity. The pay will be $18.00(W2). The conversion is typically around 6 months.Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is...
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Desktop Support Technician
1 week ago
Washington, United States COGNITIVE MEDICAL SYSTEMS INC Full timeJob DescriptionJob DescriptionPosition Title: Desktop Support Technician Team Cognitive is seeking a Desktop Support Technician to provide onsite support for the VA T4NG Veterans Benefits Administration (VBA) Microsoft (MS) Exchange and Desktop Support contract.Position SummaryThis Desktop Support Technician position will be a part of a team providing Tier...
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Desktop Support Technician
2 weeks ago
Washington, United States COGNITIVE MEDICAL SYSTEMS INC Full timeJob DescriptionJob DescriptionPosition Title: Desktop Support Technician Team Cognitive is seeking a Desktop Support Technician to provide onsite support for the VA T4NG Veterans Benefits Administration (VBA) Microsoft (MS) Exchange and Desktop Support contract.Position SummaryThis Desktop Support Technician position will be a part of a team providing Tier...
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Desktop Support/AV Technician
3 weeks ago
Washington, United States Insight Global Full timeLocation: Washington, DC (100% onsite)Length: Long term contract - current contract extended to April 2025, likely extending to Jan 2026Salary: 25-32hrClearance: Secret The Desktop Support Specialist will identify, research, and resolve technical problems and support AV equipment. This position requires a combination of good verbal communication and...
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Desktop Support
3 months ago
Washington, United States TEEMA Full timeJob DescriptionJob DescriptionLOCAL CANDIDATES ONLY. CONTRACT TO PERMANENT POSITIONMy client is an Electronic Medical Record company, and they are tasked with supporting Desktop Support needs for a medical organization.Must Haves:strong PC hardware knowledgebasic network troubleshooting skillsSCCM Experience, (imaging pc's)basic knowledge of active...
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Desktop Support Technician
3 weeks ago
Washington, United States Compu-Vision Consulting Full timeTitle: Desktop Support Technician Location: New York, NY 10004 Duration: 6 Months Job Description: Principal Duties: • Mobile device procurement iPhone, iPad and Samsung devices • Working with Telecom carriers during implementations and outages • Perform monthly invoice analysis, validation, and payment approval on all land, long distance, data, and...
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Technical Support Specialist
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Washington, Washington, D.C., United States Progression Incorporated Full timeTechnical Support Specialist (Level I & II)Progression Incorporated is seeking a dedicated Technical Support Specialist at Level I & II to enhance our team. The ideal candidate will possess a solid background in desktop operating systems, adeptness in troubleshooting business applications, and a commitment to delivering exceptional technical assistance.Key...
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Desktop Support Technician
2 weeks ago
Washington, United States Compu-Vision Consulting Full timeTitle: Desktop Support Technician Location: Bronx, NY 10451 Duration: 6 Months Job Description:General tasks and responsibilities will include: • Have an understanding and use of client devices system management tools, utilizing Jamf, Apple Business Manager, Device Automation, Jamf Connect, Workspace One along with aptitude for process improvements and...
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Desktop Support Technician
6 days ago
Washington, United States Keen Logic Full timeKeenLogic is seeking to hire a Desktop Support Technician (entry Level) to work with the United States Agency of International Development (USAID) in 1 of 3 locations in Washington, DC. This is a full-time position offering health benefits, PTO, 401k, and Life Insurance. The ideal candidate will have 3+ years of experience with Desktop Support and will be...
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Sr. Desktop Support Engineer
2 months ago
Washington, United States Tandym Group Full timeA services organization in Washington, D.C. is currently seeking a new Sr. Desktop Support Engineer to support their growing team. In this role, the Sr. Desktop Support Engineer will be responsible for providing second level support for all incident and service requests that have been escalated by the Service Desk.Responsibilities:The Sr. Desktop Engineer...
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Sr. Desktop Support Engineer
4 weeks ago
Washington, United States Tandym Group Full timeA services organization in Washington, D.C. is currently seeking a new Sr. Desktop Support Engineer to support their growing team. In this role, the Sr. Desktop Support Engineer will be responsible for providing second level support for all incident and service requests that have been escalated by the Service Desk.Responsibilities:The Sr. Desktop Engineer...
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Desktop Support Technician
2 weeks ago
Washington, United States Keen Logic Full timeKeenLogic is seeking to hire a Desktop Support Technician (entry Level) to work with the United States Agency of International Development (USAID) in 1 of 3 locations in Washington, DC. This is a full-time position offering health benefits, PTO, 401k, and Life Insurance. The ideal candidate will have 3+ years of experience with Desktop Support and will be...
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Desktop Support Technician
2 weeks ago
Washington, United States KeenLogic Full timeJob DescriptionJob DescriptionKeenLogic is seeking to hire a Desktop Support Technician (entry Level) to work with the United States Agency of International Development (USAID) in 1 of 3 locations in Washington, DC. This is a full-time position offering health benefits, PTO, 401k, and Life Insurance. The ideal candidate will have 3+ years of experience with...
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IT Support Specialist
1 day ago
Washington, Washington, D.C., United States vTech Solution Full timeJob OverviewPosition Title: IT Support SpecialistCompany: vTech SolutionContract Duration: 09 MonthsWork Environment: Fully OnsiteInterview Format: In-Person OnlyPosition Summary:vTech Solution is looking for a qualified candidate to fill an on-site IT support role. The successful applicant will possess experience in providing assistance to Windows desktop...
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IT Support Specialist
19 hours ago
Washington, Washington, D.C., United States Serigor Inc. Full timeJob OverviewPosition: Helpdesk Specialist JourneymanCompany: Serigor Inc.Location: RemoteContract Duration: Long-termRole Summary:The Helpdesk Specialist Journeyman is responsible for delivering exceptional technical support to end users while ensuring compliance with established service level agreements. This role involves assisting with the installation,...
Desktop Support Specialist
1 month ago
KeenLogic is seeking to hire a Desktop Support Specialist in 1 of 3 locations in Washington, DC. This is a full-time on-site position offering Fortune 500 level health benefits, PTO, 401k, Life Insurance, and monthly reimbursement for travel.
The ideal candidate will have 3-4 years of experience with Desktop Support and will be familiar with Windows, Active Directory, Troubleshooting, Imaging/Reimaging, SCCM, Analyzing, Diagnosing, and resolving hardware, software, and network problems.
Job Duties and Responsibilities:
- Responsible for direct interaction with end user customers and technical support to resolve computer, printer, application, network, and internet issues
- Troubleshoot and diagnose hardware, software and connectivity issues for end users as well as reporting all hardware, software, and network problems
- Work with other team members to roll-out hardware and software upgrades; test/implement new equipment and services
- Diagnose equipment hardware problems for repair or replacement
- Analyze and resolve PC hardware, software, system access, network, and other technical issues
- Follow up with customer to ensure problems are resolved successfully/satisfactorily
- Perform end user operation/procedure training and/or documentation
- Track/document issues and escalate if appropriate
- Be able to multi-task with heavy caseload and respond to user requests in a timely fashion
- Provide timely, efficient, and friendly customer service to all end users; display effective customer relations skills to enhance satisfaction. Must ensure accurate communication at all times ensuring customer is aware of incident activity, updates, and closure
- Perform imaging and reimaging of desktop computers to ensure standardized configurations and smooth deployment of new systems and software
- Utilize System Center Configuration Manager (SCCM) to deploy, manage, and maintain desktop systems, ensuring efficient software distribution and updates
Requirements/Experience:
- Exceptional customer service support and interpersonal skills are required as well as excellent telephone etiquette.
- Active Secret Clearance Required
- Degree in Computer Science (preferred)
- 3-4 years of Desktop Support Experience (Troubleshoot, diagnose hardware, software network, analyzing and resolving PC software/ hardware, imaging/reimaging, etc.)
- Knowledge of Windows Operating Systems
- Knowledge on Active Directory
- Knowledge of Local Area Networks (LAN)
- Knowledge of SCCM
- Able to work independently, take responsibility with initiative and problem solving
- Ability to work a flexible schedule and extended work hours as required based on current projects.
- Excellent written/spoken communication skills