Customer Service Representative

1 week ago

Minneapolis, United States Solomon Page Full time

Our client that provides services to the travel industry is seeking candidates with strong customer service experience to join their St. Paul MN team. The right candidates for this role will ideally have worked in the travel or hospitality industry or Call Center environment. You thrive in a role that allows you to listen, analyze and resolve problems and you have a knack for working with multiple software to provide solutions quickly. You are flexible to work weekends and holidays along with being available to cover extra shifts as needed. . Shifts will be 4 days, 10-hour shifts. Available shifts are 4 am to 2 pm CT and 4 pm to 2 am CT. If selected for this role, the training will be onsite in NY for up to 4 weeks. The client will coordinate and pay costs for flights, hotel accommodation, and provide a daily meal stipend.


  • This is an onsite role offering an hourly rate of up to $ 22.00 per hour depending on experience


Responsibilities:


  • Serve as on-site liaison with the airline partner, providing support, guidance, and training.
  • Process client requests received through system.
  • Assess customer needs and respond in a timely and professional manner.
  • Follow-up on all client requests and transactions to ensure client satisfaction.
  • Alert supervisor on all items of critical nature that require management involvement to solve and/or avoid potential challenges that may impact either the client or company adversely.
  • Negotiate with vendors to achieve the best outcome for the client and company.
  • Resolve client disagreements in a calm and professional manner.
  • Research and present solutions to satisfy client needs based on facts.
  • Effectively use phone, email, fax, and Reservation Systems to track and provide solutions.
  • Adapt to needs arising from the changing dynamics of schedules and unforeseen situations.
  • Learn and maintain knowledge to provide high level customer service.
  • Achieve and maintain passing score on initial and ongoing training.


Required Qualifications:


  • Prior Customer Service experience in fast paced client facing role.
  • Excellent Interpersonal skills with professional telephone etiquette.
  • Available to work extended hours and serve “On Call” as needed.
  • Excellent verbal and written communication skills.
  • Ability to learn new software and work with multiple screens.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Flexible work schedule including availability to work weekends and holidays.
  • Able to work overtime if needed.


If you meet the required qualifications and are interested in this role, please apply today.


The Solomon Page Distinction


Our teams, comprised of subject matter experts, develop an interest in your preferences and goals and we act as an advisor for your career advancement. Solomon Page has an extensive network of established clients which allows us to present opportunities that are well-suited to your respective goals and needs – this specialized approach sets us apart in the industries we serve.


About Solomon Page


Founded in 1990, Solomon Page is a specialty niche provider of staffing and executive search solutions across a wide array of functions and industries. The success of Solomon Page reflects an organic growth strategy supported by a highly entrepreneurial culture. Acting as a strategic partner to our clients and candidates, we focus on providing customized solutions and building long-term relationships based on trust, respect, and the consistent delivery of excellent results. For more information and additional opportunities, visit: solomonpage.com and connect with us on Facebook, and LinkedIn.


Opportunity Awaits.

  • Customer Service Representative

    4 weeks ago

    Minneapolis, United States The Martin-Brower Company Full time

    The Operations Assistant performs general administrative tasks, including processing orders, producing and reconciling shipping, delivery, and service performance tracking Provide confidential administrative support to leadership, general clerical du Customer Service Representative, Customer Service, Operations Assistant, Representative, Manufacturing,...

  • Customer Service Representative

    2 months ago

    Minneapolis, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are in need of a Release of Information Customer Service Representative. The Release of Information Customer Service Representative functions within the healthcare industry and involves a long-term contractual agreement. As the Release of Information Customer Service Representative, you will be required to provide excellent...

  • Customer Service Representative

    1 month ago

    Minneapolis, Minnesota, United States U-Haul Full time

    Customer Service Representative Job SummaryU-Haul is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of U-Haul, providing exceptional service to our customers and ensuring their needs are met.Key Responsibilities:Assist customers with U-Haul products and servicesUse U-Scan technology to...

  • Customer Service Representative

    2 weeks ago

    Minneapolis, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are seeking a Customer Service Representative to join our team in Minneapolis, Minnesota. This role offers a long term contract employment opportunity. As a Customer Service Representative, you will be responsible for maintaining customer accounts, processing applications, and resolving inquiries. Responsibilities:Responsible...

  • Customer Service Representative

    3 months ago

    Minneapolis, United States Robert Half Full time

    Job DescriptionJob DescriptionRobert Half is seeking 25 patient-focused Customer Service Representatives to join one of our Fortune 50 healthcare client’s team! Our client is a leader in the healthcare industry, committed to providing cutting-edge solutions and world-class customer service. Are you a motivated, energetic individual with exceptional...

  • Customer Service Representative

    2 weeks ago

    Minneapolis, United States Robert Half Full time

    Job DescriptionJob DescriptionWe're looking for 25 dedicated, enthusiastic, and service-oriented individuals to become Patient Service Representatives in a fully remote capacity from your home. This is your chance to make a significant difference in the lives of patients across the country, providing key support and assistance without leaving your home....

  • Customer Service Representative

    7 months ago

    Minneapolis, United States Classic Collision Inc Full time

    Customer Service Representative Classic Collision is now hiring a Customer Service Representative for our location. Classic Collision was established in 1983 in Atlanta, Georgia with one single goal: To offer quality service to its customers with integrity and honesty. Be a part of a rapidly growing company whose mission is to put safety, quality, integrity,...

  • Customer Service Representative

    4 days ago

    Minneapolis, Minnesota, United States Affinity Plus Full time

    Are you passionate about delivering exceptional customer service and working in a fast-paced financial environment? Look no further! As a Customer Service Representative with Affinity Plus, you will play a vital role in assisting members with everyday transactions, providing card support, and building strong relationships through lobby, drive-thru, and phone...

  • Customer Service Representative

    4 weeks ago

    Minneapolis, Minnesota, United States Yogi MQT LLC Full time

    We are seeking a Customer Service Representative to become part of our team at Yogi MQT LLC.The estimated salary for this position is $35,000 - $45,000 per year, depending on experience.Job DescriptionWe offer a dynamic and challenging work environment where you can build your skills and career. As a Customer Service Representative, you will be the first...

  • Customer Service Representative

    1 month ago

    Minneapolis, United States Circle K Full time

    Circle K - 2725 Campus Drive [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment...

  • Customer Service Representative

    1 week ago

    Minneapolis, Minnesota, United States Aimbridge Hospitality Full time

    Job Title: Customer Service RepresentativeAbout the Role:This is a part-time opportunity to join our dynamic team as a Customer Service Representative at the Marquette Hotel in Minneapolis. As a Front Desk Agent, you will be the first point of contact for our guests and play a vital role in ensuring their stay with us is...

  • Customer Service Representative

    2 weeks ago

    Minneapolis, United States Holiday Companies Full time

    Holiday Stationstores - 2725 Campus Drive [Retail Associate / Team Member] As a Customer Service Representative at Holiday Stationstores, you'll: Provide prompt, courteous customer service; Ring up all sales on cash register properly and accurately, handling money, checks, and other types of payment received for products sold; Perform multi-function...

  • Customer Service Representative

    4 weeks ago

    Minneapolis, Minnesota, United States TheraEx Staffing Services - APP Full time

    About the RoleAs a Customer Service Representative, you will play a key role in providing exceptional support to our clients. Your primary responsibilities will include responding to customer inquiries, resolving issues, and providing product information.ResponsibilitiesRespond to customer inquiries via phone, email, and chatResolve customer complaints in a...

  • Customer Service Representative

    2 weeks ago

    Minneapolis, Minnesota, United States Armory Full time

    Job OverviewThe Armory is seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional guest experiences by greeting guests, scanning tickets, answering questions, and assisting with locating seats. You will also play a critical role in...

  • Customer Service Representative

    3 weeks ago

    Minneapolis, Minnesota, United States Holiday Station Stores - Workday Full time

    About Our CompanyHoliday Station Stores - Workday is a leading Global Company with a fantastic opportunity to join our team as a Customer Service Representative. We're looking for a motivated and energetic individual to work in a fast-paced environment and grow their career.Salary: $16/Hour + Overnight Shift Pay Differential ($10 pm - 6 am)Job Description:We...

  • Verizon Customer Service Representative

    7 months ago

    Minneapolis, United States Paradox Marketing Full time

    Paradox Marketing is a telecommunication-based consulting sales and marketing firm. We help our client's popular, household brands maximize their profitability and increase their overall brand exposure through innovative and creative revenue capabilities. We are looking for a self-starter entry-level Verizon Customer Service Representative to assist with our...

  • Customer Service Representative

    1 week ago

    Minneapolis, Minnesota, United States Mall of America Full time

    Job DescriptionWe are looking for a Customer Service Representative to provide top-notch service to our guests at Caribou Coffee inside Nickelodeon Universe. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a passion for providing exceptional guest experiences.

  • Customer Service Representative

    10 hours ago

    Minneapolis, Minnesota, United States All Open Positions Full time

    We are seeking a highly skilled Customer Service Representative to join our team at Boyer Trucks. The ideal candidate will have exceptional communication skills and the ability to handle multiple phone calls simultaneously.As a key member of our front desk team, you will be responsible for providing top-notch customer service, answering incoming calls, and...

  • Customer Service Representative

    1 week ago

    Minneapolis, Minnesota, United States Adecco US, Inc. Full time

    Adecco US, Inc. is a leading staffing agency that specializes in healthcare and life sciences recruitment. We are currently seeking a skilled Customer Service Representative to join our team.As a Customer Service Representative, you will be responsible for handling inbound calls from healthcare providers and office staff regarding claims and authorizations....

  • Customer Service Representative

    2 months ago

    Minneapolis, United States U-Haul Full time

    Location: 4215 Hiawatha Ave, Minneapolis, Minnesota 55406 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...