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Information Technology Application Analyst

2 months ago

Houston, United States Solstice Consulting Group LLC Full time

Solstice Consulting Group is seeking an IT Application Analyst for an energy infrastructure client based in Houston, Texas.   Role is HYBRID (3 days per week in office) with up to 20% travel.


•      Bachelors Degree preferred and 5+ years’ experience in software application support and troubleshooting

•      Experience in energy infrastructure, midstream, pipelines or related operations a plus

•      Knowledge of Microsoft Excel VBA programming, Microsoft SQL experience and Linux OS experience is strongly preferred.

•      Base salary of $86k - $96k DOE plus 15% bonus opportunity and excellent benefits


Role Summary:

The IT Application Analyst performs and monitors activities and projects related to the operation, integration, implementation, and enhancements to company’s Field Operations IT Applications.


Responsibilities:

  • Project Implementation. Complete assigned tasks that assist with the implementation of various projects related to company’s applications. Document end-user requirements related to the new applications.
  • System Maintenance. Perform the maintenance of the various systems and technologies. Respond to reported application issues.
  • Application Administration. Assist system administrators in the setup of assigned applications and administering systems interfaces.
  • Internal Support. Coordinate the various IT systems with lifecycle management of assigned and dependent applications.
  • Documentation. Manage documentation for all supported applications and ensure documentation is current. Documentation may include IT PMO, Disaster Recovery, Interconnection, etc.
  • Testing. Test application upgrades before releasing them to the Business and provide recommendations for application system upgrades and enhancements.
  • On-Call Support. Provide on-call support during non-business hours to Operations on an as-needed basis.
  • Customer Service. Provide exceptional customer service.
  • Process Improvements. Contribute and/or Lead based on knowledge and experience, continuously identify potential opportunities to increase efficiencies and/or improvements to existing processes. Identify gaps in the current business model and propose processes that will help move the business forward.


Requirements:

  • Bachelor's Degree in Computer Science or Information Technology preferred.
  • 5+ years related experience in software application support and troubleshooting is preferred.

·      Experience in energy infrastructure, midstream, pipelines or related operations a plus

·      Knowledge of Microsoft Excel VBA programming, Microsoft SQL experience and Linux OS experience is strongly preferred.