Digital Learning Manager
3 weeks ago
Digital Learning Delivery Manager
Full Time
Hybrid (2 days a week downtown Chicago)
$89-100k with benefits
**Must have experience in adult education programs
**Must have experience in online education
Critical Outcomes
• Innovative Program Development and Delivery: Successfully lead the development and implementation of cutting-edge online educational programs. These should cater specifically to the needs of urban planning professionals, ensuring content is engaging, relevant, and utilizes the latest in educational technology to enhance learning outcomes.
• Enhanced Member Engagement and Learning Outcomes: Achieve increases in member engagement through interactive and participatory online learning experiences. Demonstrate measurable improvements in knowledge retention and application among adult learners, directly contributing to their professional development in the field.
• Strategic Collaboration and Leadership: Foster effective collaborations with Subject Matter Experts, team members, and other stakeholders to continuously assess and meet the evolving learning needs of members. Lead by example in embracing innovation, supporting team development, and encouraging a culture of continuous improvement and excellence in digital learning delivery.
Core Responsibilities
• Collaborative Program Development: Work with team members, SMEs, and stakeholders to identify trends in online education, assess member learning needs, and design targeted online educational programs that are innovative, engaging, and effectively address relevant topics.
• Online Learning Management: Develop and manage online learning opportunities, which may include webinars, e-learning courses, training sessions, virtual events, and other educational experiences that contribute to the professional development of members.
• Innovative Delivery Models: Explore and implement innovative online delivery models that enhance the learning experience, utilizing the latest educational technologies.
• Quality Assurance: Maintain stringent quality standards for program content and delivery, ensuring that all educational materials are accurate, up-to-date, and aligned with industry best practices.
• Learner Engagement: Collaborate with SMEs and team members to create interactive and participatory online learning experiences that stimulate engagement and knowledge retention.
• Evaluation and Improvement: Collect and analyze feedback from learners to continuously enhance program content, format, and delivery methods.
• Compliance: Ensure that all online programs comply with accreditation and certification requirements as applicable.
Core Requirements
• Customer focused, problem solver, listener, and powerful communicator. Flexible, dynamic, and engaging, with strong interpersonal skills. Ability to project a favorable and professional image to customers, vendors, staff, and the public required.
• Strong individual contributor and collaborator. Models and effectively communicates organizational values and priorities. Encourages partnership around shared goals. Empathetic leader, supporting others in the pursuit of desired outcomes.
• Bachelor’s degree in education, educational technology, business administration, or a related field.
• At least 5 years of experience in adult education program development, instructional design, or related areas with a focus on online delivery models.
• Proficiency in educational technology, web conferencing tools, and e-learning platforms.
• Exceptional project management skills with the ability to manage multiple tasks simultaneously.
• Analytical mindset with the ability to use data for informed decision-making.
• A creative and forward-thinking approach to adult education.
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