Office Administrator

1 month ago

Dallas, United States Global Elite Group Full time

About the Company: Global Elite Group is a highly specialized aviation security company, comprised of a diverse and collaborative team of committed professionals, industry leaders, and subject matter experts who rely on optimized processes and tools to deliver quality services. Our team members are at the forefront of homeland security, safeguarding operations in many of the largest and busiest airports in the country.



Benefits:


  • Competitive salary plus discretionary year-end bonus
  • Medical, Dental, Vision, AFLAC, Paid time off
  • Employee engagement, professional development, and opportunities for advancement
  • Nurturing and challenging work setting that allows you to identify and hone your strengths while growing your skill set
  • Opportunities for community service projects, civic engagement, and advancement in your career


About the Role: We are in search of an ambitious and detail-oriented Airport Administrative Assistant who will provide support to our security operations management team at Dallas Fort Worth Airport. Under the direction and leadership of the General Manager, the administrative assistant has the overall responsibility to support the operations team with administrative duties, data entry, airport badging, disseminating information and providing first-class customer service.



Responsibilities:


Office Support:

  • Greet clients, guests, and visitors with a positive and helpful attitude.
  • Answer and direct phone calls- taking care to escalate urgent matters appropriately.
  • Maintain, organize, order, and track agent uniforms inventory, safety equipment and general office and kitchen supplies- ensuring the team has everything they need to succeed.
  • Maintain the cleanliness and over all organization of all general and shared use spaces within the corporate office (kitchens, conference rooms, training rooms)
  • Communicate with building maintenance to ensure timely handling of all facility management issues.
  • Provide administrative assistance to the senior management team for airport operations.


Payroll Management:

  • Ensure daily payroll reports are accurate and submitted on time.
  • Resolve overlaps and errors, and ensure payroll is submitted by Sunday noon
  • Ensure proper entry of services into flight reporting system and assist in preparing flight-related paperwork.


Staffing and Coverage:

  • Assist in finding coverage for operations, ensuring adequate staffing.
  • Maintain an up-to-date agent contact list and communicate flight changes and assignments.


Training Coordination:

  • Manage training notifications and update the training matrix
  • Follow up with employees on expiring IDs and certifications, such as port IDs and state guard cards.


Data Management:

  • Create and maintain both physical and online employee folders according to Texas airport audit standards.
  • Assisting with maintaining accurate, and up to date training reports and certificates and for all airports
  • Ensure all documents and compliance records are properly stored and accessible.


Authorized Signatory Duties:

  • Oversee airport badging processes and maintain Authorized Signatory status.
  • Manage the entire new hire badging process, including scheduling, fingerprinting, and tracking progress.
  • Schedule airport-mandated training for new hires.


Parking Management:

  • Set up parking for new employees and cancel parking for terminated employees.



Qualifications:


  • HS Diploma or college degree
  • Must be 18 years of age or older
  • Must be legally authorized to work in the United States and have IDs needed to verify
  • Must be proficient with Microsoft Office (Word, Excel, SharePoint, Teams) and Outlook
  • Must have great interpersonal skills and be able to communicate effectively at various social levels across many diverse cultures
  • Passion for the Aviation and/or Security industry
  • Customer Service experience
  • Must be willing to pass a 10-year verifiable background check (employment, education, criminal and personal references)
  • Must have experience working with basic office equipment (copier, scanner, fax, printer)
  • Must obtain and maintain throughout the course of employment a valid SIDA badge
  • Willing and able to participate in a drug test (either pre-employment or random) with negative results
  • A proactive thinker with an outgoing personality who is comfortable speaking in front of groups and interacting with company colleagues and employees.



Global is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

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