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Client Experience Specialist

2 months ago

Weston, United States Ultimate Staffing Full time

ob Title: Client Relations Specialist

Location: On-site in Fort Lauderdale, FL

Company Overview:

Our client, a premier relocation company, specializes in providing high-end housing solutions tailored for executives, professionals, and individuals relocating globally. We are committed to delivering unparalleled service to ensure a smooth and comfortable transition for our clients.

Position Overview:

We are seeking a dedicated Client Relations Specialist who is based locally to join our Fort Lauderdale team. This role is essential in providing exceptional on-site service and ensuring our clients experience seamless short-term or long-term accommodations.

Responsibilities:

Cultivate and strengthen client relationships by consistently providing seamless, efficient, and proactive service experiences.

Manage and coordinate client arrivals and departures, attentively catering to their needs to surpass expectations.

Serve as a key resource for clients by identifying their requirements, addressing concerns, and offering tailored solutions.

Employ conflict resolution skills to effectively handle and resolve challenges, transforming them into opportunities for enhancing client satisfaction.

Display strong multitasking skills and meticulous attention to detail, while ensuring clear and effective communication.

Maintain a positive, results-driven attitude to excel in a fast-paced setting.

Qualifications:

Must be proficient in English.

Required: 1-2 years of experience in Real Estate, Leasing, or Relocation.

Demonstrated ability to resolve conflicts and provide solutions.

Excellent interpersonal skills, capable of effectively recognizing and responding to customer needs.

Self-motivated with a drive to achieve outstanding results.

Clear and articulate communication skills for interacting with clients.

Exceptional written and verbal communication abilities.

Proven ability to multitask successfully.

Eager to learn and advance within your role.

Proficient with property management software and the Microsoft Office suite.

Must thrive in a dynamic, on-site environment and adapt quickly to changing priorities.

Valid driver's license and reliable transportation are required.

Benefits:

Competitive salary, commensurate with experience.

Comprehensive health, dental, and vision insurance.

401(k) retirement savings plan with company match.

Generous paid time off and holiday pay.

How to Apply:

Please submit your resume detailing your relevant experience and interest in the position to . We are excited to consider your application and potentially welcome you to our team

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.