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House Manager/Executive Assistant Duties

4 months ago


Chicago, United States Somerset White Limited Full time

A busy couple is seeking a House Manager with Executive Assistant Duties to help oversee the general operations their home and other properties.


Responsibilities will include general administrative support, calendar management, organizing events, scheduling personal appointments, coordinating home maintenance, managing household bills, and bill pay. In addition to these core duties, the HM will be responsible for assisting with the Principals’ children, although this aspect comprises only a small portion (5-10%) of the role. Duties related to childcare may include driving the children to and from school or activities and being present in the home during the parents’ absence.


The role will develop naturally based on the candidate's strengths and the needs of the family. Potential future responsibilities could involve Chief of Staff duties, such as overseeing estate management, managing staff, handling budgets, representing the principals in meetings, and serving as their trusted advisor for both business and personal matters.


Ideal Candidates must be discreet adaptable, flexible, upbeat, polished, poised, and professional with strong time management skills, task prioritization and must love kids.


Location: Chicago, IL


Hours: Monday – Friday; 11:00am-7:00pm; 40 hours per week with flexibility


Salary: Starting at $40 per hour DOE


Benefits: PTO, Health Benefits, 401K & Federal holidays


The Family: Busy couple, two kids (7 yr. B and 12 yr. G); 1 Dog (Golden Retriever)


Primary House: 5 beds, 5 baths 7000sq ft.


Other Property: Summer home in Lake Geneva, WI


The Team: A housekeeper; Family office team


General Administrative

  • Preparing appropriate, efficient and timely responses to all the Principal’s requests, whether made in person, electronically or otherwise
  • Liaising cohesively with family office team in bringing together all aspects of the Principal’s family life and business ventures
  • Efficient calendar planning week to week; ensuring Principal is aware of all appointments and is fully prepared and liaising with the family office team to ensure cohesion
  • Pre-empting the Principal’s needs and acting with initiative to take some responsibility away from the Principal
  • Coping with last minute changes/requests, working to pre-empt and resolve potential scheduling conflicts
  • Organizing meetings, to include, preparing meeting materials, taking detailed and accurate meeting minutes, photos, etc. and distributing them in a timely manner to the relevant parties, sending Zoom links to all parties, booking tables at restaurants, sending calendar invites, booking any cars
  • Ad hoc recommendations and bookings for hotels/theatre/concerts/art/cultural offerings/present suggestions and restaurants
  • Researching extracurricular activities and summer camps for the children


Property Management

  • Ensuring properties are clean, organized and very well maintained at all times
  • Working from the family’s home with their home support team to oversee suppliers, contractors and various appointments as needed (when onsite)
  • Sourcing suppliers necessary e.g., pest control, dry cleaners, maintenance workers & maintaining excellent relationships with suppliers
  • Proactively implementing and improving systems within the house
  • Ensuring the properties are always ‘guest ready’, to include; checking that all equipment is working, undertaking walk throughs as necessary and keeping the household fully stocked with necessary supplies at all times
  • Actioning all seasonal maintenance property requirements


Family Support

  • Helping with the day-to-day requests of the children and other family members as needed
  • Driving the kids to and from school or to activities– using the family’s car when the parents aren’t available to do so
  • Running personal errands, shopping, picking up packages etc. (if onsite)
  • Organizing and assisting with event planning
  • Maintaining the cars – keeping on top of services and liaising with the local mechanics


Accounts & Bill Pay

  • Creating efficient electronic systems to record weekly/monthly invoices, receipts and expenses
  • Keeping a record of all household expenses – preparing expense reports
  • Assisting with household bill pay, ensuring automatic payments where possible


Travel

  • Travelling as needed
  • Property set up: ensure the house is ready - supplies are ordered, ensuring the house is fully ready


Requirements

  • A clean valid Driver’s License, with own car to travel to and from work; comfortable driving the children or principals are required
  • Legally able to work within the United States
  • Happy to travel to properties as needed
  • Minimum3 years in a similar role
  • Proficient with Google suite, Outlook, Microsoft suite (e.g., Excel) & ideally other project management type software (e.g., Asana, Trello)
  • Must be happy to work with kids & dogs
  • Excellent references required from both current and previous employers


Preferred Qualities

  • Must always be discrete – confidentiality is very important
  • Polished, poised, and professional; strong time management skills and task prioritization
  • Bubbly, upbeat personality, friendly and accommodating
  • Energetic and pleasant
  • Trustworthy
  • Loves kids
  • Able to anticipate the family’s needs
  • Proactive and driven
  • Flexible and adaptable
  • Strong command of English language; good communication skills, both written and verbal