Mortgage Post Closing Assistant

5 days ago

Mount Laurel, United States Spring EQ Full time

About Spring EQ

Spring EQ is a national home equity lender providing flexible and tailored financing solutions directly to consumers with a national network of experienced brokers and partners. Since its founding in 2016, Spring EQ is among the fastest growing and highest-rated home equity financing partners in the United States. Spring EQ offers a broad range of home equity products and delivers a simple and streamlined process that results in faster funding, trustworthy loans, and less frustration for consumers today. To learn more about Spring EQ, visit www.springeq.com.


At Spring EQ, we.

  • Strive to make every customer interaction a great one.
  • Recognize behind every loan is a person or family trusting us to handle what may be a once in a lifetime transaction.
  • Work hard and have fun to get the job done.
  • Recognize each team member's unique value.
  • Encourage ways for our team members to learn, develop, diversify, and grow with Spring EQ
  • Promote our team members so they can share their knowledge with others.
  • Innovate, innovate, innovate.
  • Create and embrace the latest technology.
  • Simplify constantly, challenging every process we use to better accomplish our goals.
  • Build upon a strong company culture and foster an environment of togetherness, support, and accountability.

As a Post Closing Assistant, you will be responsible for managing the post-closing process for a pipeline of loans, ensuring their smooth transition through the loan sale process. You will collaborate with third-party review (TPR) firms, sellers, and internal departments to clear pre-purchase conditions, resolve deficiencies, and ensure timely execution of loan purchases.


Responsibilities

  • Serve as the primary point of contact for approved sellers, providing updates and facilitating communication throughout the loan sale process.
  • Manage a pipeline of closed loans, overseeing their progress through sale and addressing any pre-purchase conditions with TPR firms.
  • Clear collateral pre-purchase conditions and ensure all documentation is complete and accurate.
  • Monitor loan inventory, addressing aging loans by prioritizing and escalating as necessary.
  • Identify trends in deficiencies and provide regular reporting to management.
  • Review stipulations and conditions from TPR firms, ensuring their validity and working towards resolution.
  • Collaborate with sellers and internal departments to resolve missing documentation, data corrections, and other issues within designated timeframes.
  • Escalate denials and exception requests to management for review and approval.
  • Submit satisfactory conditions via TPR websites for review and approval.
  • Track the loan pipeline to ensure timely receipt, shipment, and resolution of outstanding deficiencies.
  • Prepare Purchase Advice and communicate with sellers when loans are ready for purchase.
  • Ensure sellers provide borrowers with the required servicing Goodbye Letter, following up as needed.


Qualifications

  • Bachelor's degree from four-year college or university preferred, but not required.
  • 1+ year of Post-Closing experience in the Mortgage industry
  • Working knowledge of TRID regulations, RESPA 2010, HMDA, and Appraisal Independence Requirements (AIR)
  • Strong organizational and communication skills to manage multiple loans and coordinate with various stakeholders.
  • Ability to prioritize and escalate issues effectively.
  • Experience in loan sales, post-closing, or loan operations is preferred.
  • Knowledge of loan documentation, pre-purchase conditions, and collateral requirements.
  • Able to work in a fast-paced team environment.
  • Requires excellent verbal and written communication skills, the ability to multitask and meet deadlines.
  • Detail oriented, organized, must be able to work independently.
  • Working knowledge of MS Office Products
  • We have worked hard to stay up to date with the industry technology, therefore we need our employees to be able to learn new computer systems quickly.
  • Time is money – At Spring EQ we recognize the importance of working with a sense of urgency. Ideal candidates will possess the ability to thrive in a fast-paced, team-oriented environment.
  • Spring EQ values personal excellence, integrity, and accountability – we need candidates who demonstrate these qualities in their everyday lives.

Benefits

  • 401k Company Match
  • Commuter Benefits
  • Company Holidays
  • Dental Insurance
  • Dependent Care Plan
  • Disability Insurance
  • Employee Assistance Program
  • Life Insurance
  • Medical Insurance
  • Paid Time Off Plan
  • Vision Insurance
  • Credit Union Membership


Applicants must be authorized to work in the US. We do not offer sponsorship for work authorization, or related employment visas, for this position.


Spring EQ is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

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