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Help Desk Specialist

2 months ago

Dallas, United States Yoh, A Day & Zimmermann Company Full time

Technology Support Specialist I

Location: Dallas, TX

Schedule: Fully onsite

Rate: $23.00/hr


Skills and duties:

• Independent - have to be ok with remote support

• 2 years of helpdesk / desktop tech support experience

• Good problem solver

• Self-starter - but not afraid to ask questions

• Comfortable handling a large volume of calls

• Heavy demand IT ticketing - very busy and there's always work to do

• Mac & iOS experience

• ServiceNow experience

• Strong customer service skills

• Trainable, professional and punctual mindset cultural fit