eCommerce Fulfillment Product Manager

4 weeks ago

Mountain View, United States ektello Full time

eCommerce Fulfillment Product Manager


**W2 Contract, minimum of 12 months** Onsite out of Mountain View, CA**


What you'll be doing:

• This person will drive a leading consumer electronics company’s eCommerce initiatives related to

o Inventory and supply chain management

o Order management, fulfillment and logistics (forward and return)

• Innovate and automate in the above areas to improve customer satisfaction, contribute to revenue increase and reduction in operational costs

• Work with product and engineering team in designing product solution, finalizing estimate, budget and plan/prioritize in upcoming roadmap, resolve issues during build and test, and launch product on timely fashion

o Write product specifications and work with UX designers to build the Mocks

o Work with Architect to simplify product feature for technical design solutions

o Prioritize and allocate work based on roadmap and backlog

o Finalize plan, estimate and schedule working with engineering and QA teams

o Work with development and quality assurance engineers to build and ship the features

o Collaborate with external partners and internal account team on new product launches

o Communicate and resolve issues, risks and progress to all the stakeholders

o Monitor and measure launched products and feed learnings back into product development process

• Internalize and deeply understand Samsung’s mission and strategies, as well as the mission and objectives of the eCommerce team

• Distill vision and strategy for the team, get all members of cross-functional team excited

• Be data centric to make informed product direction, whether in the form of competitive intel, customer behavior or other business metrics. Solicit and embrace critical feedback

• Drive innovation, definition, deliverables planning (roadmap) and design of entirely new products and features to deliver against team and company goals

• Drive cross-functional team to set qualitative objectives and quantitative goals

• Drive definition of and execution against product go-to-market plan, including phasing and training

• Clearly communicate product plans, benefits and results, as appropriate, to both internal stakeholders and external stakeholders.

• Has strong technical skills and is proficient in Confluence, JIRA, and Smartsheet


QUALIFICATIONS


Top 3 Skill Sets: Product Management, Stakeholder Management. eCommerce fulfillment


• Having prior experience on the consumer electronics eCommerce space is ideal, eCommerce product management especially in the inventory management, fulfillment and logistics is highly preferred.

• Bachelor’s degree in relevant field required; computer science undergraduate degree or relevant engineering degree plus hands-on software engineering experience strongly preferred

• Technical understanding must go from the highest abstractions down to the metal

• 10+ years of experience delivering highly successful and innovative consumer Internet products with your fingerprints all over them which you’re extremely proud of what you’ve accomplished

• Stellar design instincts and product taste

Characteristics

• A high bar across the board - from your own contributions to the people you work with to the products you work on

• A “leader” personality - biased toward action, great collaborator and master disambiguate/simplifier - constantly pushing toward clarity and delivery

• Grittiness. You never hesitate to roll up your sleeves and tackle something hands-on, you persevere when others fall away

• Finger-tippiness with data: you just go get the data you need with no muss/fuss and can whip it into an insightful story with no help. You know how to leverage data to make decisions without getting stuck in analysis paralysis

• A never-ending desire to learn and grow

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