Ecommerce Product Manager
23 hours ago
Summary:
This role will drive eCommerce initiatives related to inventory and supply chain management, order management, fulfillment, and logistics. The ideal candidate will innovate and automate in these areas to improve customer satisfaction, contribute to revenue increase, and reduce operational costs. They will work with the product and engineering team to design product solutions, finalize estimates, budgets, and plans, and prioritize tasks in the upcoming roadmap. The candidate will also resolve issues during build and test, launch products on time, and communicate with stakeholders about progress and risks.
Key Responsibilities:
1. Drive eCommerce initiatives related to inventory and supply chain management, order management, fulfillment, and logistics.
2. Innovate and automate in these areas to improve customer satisfaction, contribute to revenue increase, and reduce operational costs.
3. Work with the product and engineering team to design product solutions, finalize estimates, budgets, and plans, and prioritize tasks in the upcoming roadmap.
4. Resolve issues during build and test, launch products on time, and communicate with stakeholders about progress and risks.
5. Collaborate with external partners and internal account teams on new product launches.
6. Monitor and measure launched products and feed learnings back into the product development process.
7. Internalize and deeply understand the mission and strategies of the eCommerce team and the company.
8. Distill vision and strategy for the team and get all members of the cross-functional team excited.
9. Be data-centric to make informed product direction, whether in the form of competitive intel, customer behavior, or other business metrics.
10. Solicit and embrace critical feedback.
Requirements:
Bachelor's degree in a relevant field required; computer science undergraduate degree or relevant engineering degree plus hands-on software engineering experience strongly preferred. The ideal candidate will have 8+ years of experience delivering highly successful and innovative consumer Internet products with their fingerprints all over them. Prior experience in the consumer electronics eCommerce space, especially in inventory management, fulfillment, and logistics, is a huge plus. The candidate should have stellar design instincts and product taste, a high bar across the board, and a leader personality. They should be biased toward action, a great collaborator, and a master disambiguate/simplifier. The ideal candidate should also be gritty, never hesitating to roll up their sleeves and tackle something hands-on, and persevering when others fall away. They should have finger-tippiness with data, knowing how to leverage data to make decisions without getting stuck in analysis paralysis, and a never-ending desire to learn and grow.
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