Account Manager

7 days ago


Farmington Hills, United States Allor Solutions Full time

Position: Account Manager


Account Manager will perform a wide range of duties including but not limited to the following:

  • Build and strengthen customer relationships to achieve long-term goals and partnerships
  • Work with sales team members and internal engineering teams to develop marketing plans
  • Ensure customers are receiving services that are within the budget requirements
  • Meet with customers via phone, email, or on site to assist in technical aspects of specific requirements for a project
  • Generate technical sales proposals and contracts
  • Assist with technical presentations and demonstrating how products meet our customer’s needs
  • Assist in development and reporting of sales pipeline
  • Manage and interpret the customer’s requirements – understanding client’s needs and expectations
  • Research options and request quotes from outsourced suppliers that will complete the overall work proposal
  • Identify areas that can be improved to meet customer satisfaction and gain repeat business
  • Generate costing spreadsheets accounting for labor, equipment, and overall costing
  • Maintain records of all communication with customers and vendors
  • Work closely with Operations Manager to develop schedules and deliveries
  • Coordinate and attend trade shows, conferences, and other marketing events
  • Assist in marketing strategies to understand or acquire new customers
  • Assist in development of marketing material
  • Perform and assist with other duties as assigned


Qualifications

  • 7-10+ years of experience
  • Ability to understand high level operation of IWT’s automation equipment
  • Ability to read 2D plant layouts and use that information to identify the correct equipment offering for each application
  • Ability to read and understand detailed customer specifications and use that information to create detailed proposals
  • Ability to speak in front of groups and give presentations
  • Highly organized and able to prioritize
  • Excellent oral and written communication skills
  • Ability to multi-task
  • Detail oriented
  • Team player and works well with others
  • Proficient in Microsoft Office Suite including Projects and Excel
  • Must wear proper Personal Protective Equipment (PPE) when required
  • Valid driver’s license and have or be able to acquire a valid passport


Education

Bachelor’s degree in Engineering, Sales, Marketing, Business Administration, or equivalent experience required


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