Sr. Manager, PMO Lead

1 month ago

Chicago, United States McDonald's Full time

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years. Joining McDonald's means thinking big and preparing for a career that can have influence around the world.

At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.

We are enjoying the flexibility of a hybrid work model, in which employees spend part of their week connecting with co-workers in our state-of-the-art headquarters. Located in the booming West Loop of downtown Chicago, it's set up to be a global hub that cultivates collaboration:

  • Take a class at Hamburger University
  • Sample future items in our Test Kitchen
  • Utilize the latest technology to connect with your team around the globe

We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone.

Job Description

McDonald’s has set an ambition to become a Global Indirect Sourcing and Procurement leader. To make this happen, McDonald’s is standing up a Global Indirect Sourcing and Procurement Modernization (GI Mod) program. This program will help McDonald’s to better use our scale and unlock sustainable value for our company and communities. We are transforming our Indirect Sourcing and Procurement capabilities, processes, solutions, and ways of working to create One McDonald’s Way of buying Indirect goods and services responsibly.

This program presents an exceptional career opportunity to be a part of this journey as the PMO Lead for GI Mod. This is a unique role critical to supporting two workstreams, GBS Spend Transformation and Global Operating Model Design & Deployment, within GI Mod. These programs deliver near-term value collection in the procurement of indirect goods and services for McDonald’s Corp & US business and sustainable medium-long term value through transformation of global indirect sourcing and procurement processes, solutions, and capabilities respectively. The PMO lead will be instrumental in helping these two workstream to work together, unlocking funding for Global Business Services transformation at McDonald’s and supporting broader enterprise transformation objectives.

Reporting to the GI Mod Overall Program Lead, the role is pivotal in driving the successful execution of the GI Mod Program, ensuring that it delivers value and achieves the intended objectives. It requires a combination of project management expertise, indirect sourcing and procurement domain knowledge and superior leadership skills to effectively lead and manage the transformation program and outcomes.

Key Responsibilities:

  • Program Governance, Planning & Execution Develop and maintain governance structures, processes and key project management artefacts for effective oversight and decision-making across GI Mod. Including detailed project plans, timelines, forums, and quality standards for program management.

Partner Management

  • Working with change and communications teams, identify and segment partners, communication vehicles and reporting and update mechanisms to lead expectations.

Risk & Resource Management

  • Identification, mitigation, and management of risks throughout the program lifecycle. Allocation of personnel, budget and associated resources for activities and initiatives
  • Program performance monitoring and reporting.
  • Establish and monitor KPIs to assess program health, prepare progress updates and reporting for the program, partners, and senior leadership with recommendations on continuous improvement opportunities.

Documentation and Knowledge Management

  • Build, lead and maintain key PMO artefacts including plans, reports, risk logs, lessons learned and ensure full, up-to-date visibility for program team

Qualifications

  • Extensive program management skills and qualifications for large-scale transformation programs including planning, organization and coordination of activities, scheduling, budgeting & resource management, and risk management.
  • Experience of working within an Indirect Sourcing and Procurement environment, with demonstrable functional knowledge and business acumen
  • Excellent communication and leadership skills to build trust, motivate and galvanize program team members, partners and leadership including team building and collaboration for collective success.
  • A strategic approach with the ability to connect workstream, GI Mod and GBS transformation to ensure alignment with broader enterprise objectives and priorities.
  • Agility and adaptability to continue to align program delivery with business needs, including analyzing complex problems and developing innovative solutions to ensure success.
  • Resilience in the face of change and opposition, ability to navigate ambiguity and uncertainty whilst remaining focused on achieving results despite challenges and setbacks

Additional Information

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

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