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ServiceNow Software Engineer IV

1 month ago

Cincinnati, United States Encore Talent Solutions Full time

Encore Talent Solutions is currently searching for a ServiceNow Software Engineer IV for an end client requirement.


Responsibilities:

• Expertise in ServiceNow Discovery, including Service Mapping, features and functionality

• Creates and maintains custom patterns, probes, and sensors to accommodate internal discovery requirements.

• Understanding of network protocols (e.g., SNMP, WMI, SSH)

• Knowledge of CMDB structure and data relationships

• Ability to align discovery data with IT service management processes

• Participates in platform upgrade planning, testing, and validation.

• Strong analytical and problem-solving abilities

• Participate in the design, development, and implementation of enhancements of Service-now instances.

• Document system and application architectures and maintain the Service-Now platform for Enterprise Information Systems (EIS).

• Solid understanding of Agile Framework and ceremonies (e.g., Standups, review, refinement)

• Design, develop, optimize, and enhance Service-now application software to deliver solutions that automate and audit business processes.

• Solid understanding of the application development lifecycle process, including requirement analysis, quality assurance, design, scheduling, implementation, issue tracking, version control release management and deployment.

Must Have

  • Enterprise Applications
  • Solid understanding of Agile Framework and ceremonies (e.g., Standups, review, refinement)
  • Understanding of network protocols (e.g., SNMP, WMI, SSH)

Nice To Have

  • ServiceNow Discovery, CMDB, Service Mapping


Encore Talent Solutions is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.