Enterprise ServiceNow Specialist Role
18 hours ago
We are seeking a highly skilled ServiceNow Discovery Specialist to join our team at NR Consulting in Cincinnati, Ohio. This is a long-term contract position with a competitive estimated salary of $120,000 - $150,000 per year.
About the JobIn this role, you will be responsible for developing, optimizing, and maintaining ServiceNow Discovery, including Service Mapping and integration with IT service management processes. You will collaborate across IT teams to enhance and automate business processes using ServiceNow, ensuring alignment with best practices and the Agile framework.
Responsibilities- Develop custom patterns, probes, and sensors to accommodate internal discovery requirements.
- Create and maintain ServiceNow Discovery instances, including Service Mapping and CMDB management.
- Align discovery data with IT service management processes and participate in platform upgrade planning, testing, and validation.
- Design, develop, optimize, and enhance Service-now application software to deliver solutions that automate and audit business processes.
- Expertise in ServiceNow Discovery, Service Mapping, and CMDB management.
- Strong understanding of network protocols such as SNMP, WMI, SSH.
- Solid understanding of Agile frameworks and ceremonies.
- Ability to work in a fast-paced, collaborative environment.
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