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Senior Events Manager
4 months ago
BASIC SUMMARY:
As the Club and Spa Events Manager at Fiddler's Creek, you'll be at the forefront of creating memorable experiences for our guests, members, employees, and corporate clients. Your role will encompass planning, promoting, and directing all club activities to ensure customer satisfaction while achieving financial goals. This includes managing both short and long-term planning, day-to-day operations, and the overall success of club and spa functions.
POSITION RESPONSIBILITIES:
- Plan, promote and generate participation for all Club and Spa events, group tours and classes.
- Work with all departments necessary to ensure events are planned, set up, run, and broken down successfully. (I.E. Maintenance, F+B, Banquet, Hospitality etc.)
- Provide a varied selection of events that is attractive to all members and complies with Club and Spa Guidelines. (no solicitation, no charging between vendors + members etc)
- Arrange for all entertainment and vendors, outlining fees and times and negotiating contracts and ensuring the proper terms and conditions and insurance requirements are complied with.
- Manage the handling of association business, action items, and homeowner requests received by telephone, in person, in writing, or via email.
- Manage and work with the Events Team to ensure that all events are prepared for and executed successfully.
- Control the use of budgeted funds to ensure maximum member benefit.
- Enhance existing scheduled events.
- Coordinate with the Chef to prepare and present menus for events with members. All menus are approved by the Chef.
- Work with the Marketing department to provide timely marketing material and information for maximum participation and enjoyment for all members.
- Work closely with Marketing and Membership departments to organize and publish all communication including Club Newsletter, mailings, collateral, website, and social media.
EDUCATION/EXPEREINCE/OTHER REQUIREMENTS
- A Four-year college degree in related field of study or equivalent experience.
- Four years management experience, two of which are in an activity’s role.
- Must be well versed in all computer programs to plan, design, and develop communication materials.
- Perform any range of special projects, tasks and other related duties as assigned.
- Previous experience of high volume, managing multiple daily events.
PHYSICAL DEMANDS – ABILITY TO:
- Grasp, lift, push/pull, carry or transport up to 15 lbs.
- Reach with hands and arms, bend stoop, kneel, crouch or crawl.
- Exposure to outside weather conditions.
- Sit, stand, and walk for the length of scheduled shift.
- Express and exchange ideas by means of the spoken word accurately, loudly, and quickly.
- Perceive the nature of sounds at a normal speaking level and make fine discriminations in sound.
- Have visual acuity to determine accuracy, neatness and thoroughness of the work assigned.
- The noise level in the work environment is usually moderate.