Relationship Manager/ Client Service Associate
14 hours ago
Relationship Manager/ Client Service Associate
Summary
The Relationship Manager plays a vital role in supporting the Advisor in delivering exceptional service to clients by managing comprehensive administrative responsibilities, preparing client meetings, and fostering strong client relationships. This position requires expertise in client service, complex problem-solving and communication, along with the ability to be detailed, organized, and motivated in their work.
Role Responsibilities
- Support Senior Relationship Manager and Advisor in delivering service to clients through meeting material preparation, post-meeting action item execution and day-to-day administration.
- This role typically supports client meetings without requiring regular attendance.
- Enhance client experience by building and maintaining strong relationships addressing issues and ensuring timely communication for administrative inquiries.
- Actively participate in a collaborative team environment designed to provide holistic client management and deliver high-quality service.
- Prepare and execute administrative responsibilities and organization of files and paperwork for client meetings, including implementation & follow-up.
- Communicate with clients regarding administrative inquiries and needs as they arise.
- Executing accurate and efficient processing of client account transactions.
- Preparing investment account and insurance paperwork including follow-up and confirmation of implementation.
- Comply with all industry rules and regulations to ensure compliance.
- Proactively help to resolve issues or concerns in a fast-paced team atmosphere.
- Actively and productively participate in weekly team meetings.
- This is not a sales role.
Candidate Requirements
- 2 years of proven experience in the financial services realm (client service associate, financial adviser, planner, specialist, banker, or related experience)
- Strong communication skills
- Strong time management and organizational skills – ability to handle multiple responsibilities and take initiative in a high-volume work environment
- Accuracy, attention to detail, and the ability to explain complex information clearly and simply
- Excellent PC knowledge and ability to operate database systems
- Capability and desire to demonstrate the Gilbert & Cook Core Values
- Preferred: CFP certification or interest in obtaining certification
- Preferred: Bachelor's degree
- Preferred: Experience in Microsoft Suite of programs with an emphasis on Excel
- Preferred: Experience with Client Relationship Management system (CRM) or Workflow system
About the Company
Gilbert & Cook Inc. is a private wealth management firm dedicated to empowering a unique group of people to Live a Life of Abundance®. We provide clarity and instill the confidence necessary to make important wealth decisions, while navigating through life’s milestones and transitions. If you are looking for a fast-paced, growing company that focuses on building strong relationships, and personal growth, with its clients at the core, this is the company for you.
Benefits
- Competitive salary with quarterly performance incentives.
- Comprehensive benefits package (health, dental, retirement).
- Professional development and certification support.
- Collaborative, growth-oriented workplace with a commitment to work-life balance.
To learn more about what it's like to work with us, including our commitment to employee growth and well-being, view our Employee Value Proposition.
-
Senior Relationship Manager
14 hours ago
West Des Moines, United States Gilbert & Cook, Inc Full timeSENIOR RELATIONSHIP MANAGER/ CLIENT SERVICE ASSOCIATESummaryWe are seeking an experienced Relationship Manager to join a well-established, growing, and ensemble-based, private wealth management firm in West Des Moines, Iowa. The successful candidate will demonstrate expertise in client service, complex problem solving, communication, and relationship...
-
Senior Client Relationship Manager
4 weeks ago
Des Moines, Iowa, United States Lockton, Inc. Full timeClient Relationship ManagementAt Lockton, Inc., we are seeking a highly skilled Senior Client Relationship Manager to maintain and enhance our relationships with existing clients. This role involves executing proactive, creative, and ongoing contact initiatives to understand client requirements and needs. The ideal candidate will provide strategic planning...
-
Association Services Relationship Manager
3 weeks ago
West Palm Beach, Florida, United States Truist Full timeJob SummaryAs a highly skilled Association Services Relationship Manager, you will be responsible for developing and expanding relationships with property management companies, accounting firms, and community associations to achieve growth and sales objectives.Key ResponsibilitiesDevelop and execute a targeted prospect marketing plan to win new client...
-
Relationship Manager/ ParaPlanner
5 months ago
West Des Moines, United States Gilbert & Cook, Inc Full timeRelationship Manager/ ParaPlannerSummaryThe Relationship Manager plays a vital role in supporting the Advisor in delivering exceptional service to clients by managing comprehensive administrative responsibilities, preparing client meetings, and fostering strong client relationships. This position requires expertise in client service, complex problem-solving,...
-
Director of Client Relationships
4 weeks ago
Des Plaines, Illinois, United States Health Care Service Corporation Full timeAt Health Care Service Corporation, we're committed to empowering our employees to drive business growth and deliver exceptional customer experiences. As a key member of our team, you'll play a critical role in guiding our client management team to achieve high customer retention, satisfaction, and account consultation goals.Working closely with our...
-
Association Services Relationship Manager
4 weeks ago
West Palm Beach, Florida, United States Truist Full timeJob SummaryWe are seeking a highly skilled and experienced Relationship Manager to join our team at Truist Community Bank. The successful candidate will be responsible for developing and expanding relationships with property management companies, accounting firms, and community associations.Key ResponsibilitiesDevelop and execute a targeted prospect...
-
Senior Client Service Manager
4 weeks ago
Des Moines, Iowa, United States Principal Financial Group, Inc. Full timeJob SummaryWe are seeking a highly skilled and experienced Client Service Manager to join our team at Principal Financial Group, Inc. This role will be responsible for providing exceptional client service to our retirement plan clients, ensuring their growth in retirement savings and profitability for all partners.Key ResponsibilitiesEstablish and maintain...
-
Senior Relationship Manager/ Paraplanner
5 months ago
West Des Moines, United States Gilbert & Cook, Inc Full timeSENIOR RELATIONSHIP MANAGER/ ParaplannerSummaryWe are seeking an experienced Relationship Manager to join a well-established, growing, and ensemble-based, private wealth management firm in West Des Moines, Iowa. The successful candidate will demonstrate expertise in client service, complex problem solving, communication, and relationship building. The...
-
Client Reporting Associate
4 weeks ago
Des Moines, Iowa, United States Principal Financial Group Full timeKey ResponsibilitiesThe Client Reporting Associate will lead monthly/quarterly reporting cycles, including production and sample testing scheduling. This role requires partnering with global internal teams to deliver quality and accurate reports to clients.Lead the monthly/quarterly production of OCIO client reports in automated client reporting systems,...
-
Account Executive | Client Solutions Manager
2 weeks ago
Des Moines, United States Robert Half Full timeJob DescriptionJob DescriptionWe are in search of an Account Executive | Client Solutions Manager to join our team in DES MOINES, Iowa. This role will primarily revolve around the development and maintenance of client relationships within the technology industry. As part of our team, you will be tasked with the growth of our client base, the selection of...
-
Associate Client Director
6 months ago
Des Moines, United States CDS Global Full timeSUMMARY Responsible for assisting the Client Director with managing the CDS Global business relationship and satisfaction of one or more clients. Ensures that client’s business needs are satisfactorily met by collaborating, partnering with client and appropriate Business Units of CDS Global. This includes all services, existing ancillary services and all...
-
Senior Premier Relationship Manager
4 weeks ago
Des Moines, Iowa, United States BMO Financial Group Full timeJob DescriptionAs a Senior Premier Relationship Manager at BMO Financial Group, you will be responsible for building and managing a portfolio of mass affluent clients across multiple branch locations. Your primary goal will be to uncover financial needs and provide meaningful solutions in compliance with regulatory and compliance policies.Key...
-
Private Client Relationship Manager
7 days ago
West Warwick, United States Citizens Full timeDescriptionAt Citizens, tailored advice, personalized experiences, and innovative ideas, products, and solutions, are central to helping clients navigate changing circumstances. In this role, you'll deepen relationships with your clients by collaborating with peers across banking, lending and investing, helping them with short- and long-term financial goals....
-
High Net Worth Client Relationship Manager
3 hours ago
West Chester, Pennsylvania, United States Gpac Full timeOur high net worth investment advisory team is seeking a client service associate to manage client accounts and relationships by providing exceptional service and responding to all client inquiries and requests.Key Responsibilities:Serve as the primary point of contact for assigned clients, ensuring seamless day-to-day communication and supportField client...
-
Client Relationship Associate
1 week ago
West Harrison, United States Civista Bank Full timeCivista Bank Description: Position Purpose: A Personal Banker II (PB II) is responsible for maintaining and building customer relationships by providing an exceptional customer experience. A PB II is also responsible for opening new accounts, completing loan applications and responding to customer inquiries and requests while identifying opportunities to...
-
Relationship Manager/ ParaPlanner
2 weeks ago
West Des Moines, IA, United States Gilbert & Cook, Inc Full timeRelationship Manager/ ParaPlannerSummaryThe Relationship Manager plays a vital role in supporting the Advisor in delivering exceptional service to clients by managing comprehensive administrative responsibilities, preparing client meetings, and fostering strong client relationships. This position requires expertise in client service, complex problem-solving,...
-
Commercial Service Manager
2 weeks ago
West Des Moines, United States Vibrant Insurance Group Full timeJob Summary The Commercial Service Manager leads our service team to deliver outstanding support to our commercial clients. This role is key to ensuring exceptional service standards, efficient operations, and strong client relationships. This role will be a proactive, detail-oriented leader who excels at managing team members, client needs, and workflows in...
-
Client Relationship Associate
2 weeks ago
West Harrison, United States Civista Bank Full timeCivista Bank Description: Position Purpose: A Personal Banker II (PB II) is responsible for maintaining and building customer relationships by providing an exceptional customer experience. A PB II is also responsible for opening new accounts, completing loan applications and responding to customer inquiries and requests while identifying opportunities to...
-
Client Relationship Associate
2 weeks ago
West Harrison, United States Civista Bank Full timeCivista BankDescription:Position Purpose:A Personal Banker II (PB II) is responsible for maintaining and building customer relationships by providing an exceptional customer experience. A PB II is also responsible for opening new accounts, completing loan applications and responding to customer inquiries and requests while identifying opportunities to expand...
-
Tax Senior Manager
1 week ago
Des Moines, United States Andersen Full timeThe Firm Unlock the Boundless Horizons of Tax, Valuation, and Business Expertise with Andersen! At Andersen, we don't just offer a career; we provide a thrilling expedition into the world of Tax, Valuation, and Business Advisory. We stand as a trailblazing force with the most extensive global presence among professional services organizations. You'll embark...