Operations Manager

3 days ago

Cleveland, United States Steel Warehouse Full time

The Operations Manager oversees the safe, efficient, and effective operations of all three Steel Warehouse of Ohio facilities. This position oversees all operational departments to ensure increasing levels of customer satisfaction by managing the use of manpower, material, and machines while enhancing quality and cost performance.


Responsibilities:

• Manages all plant distribution efforts to ensure that product is delivered in a timely and cost-effective manner.

• Ensures standards for equipment, and operator performance are maintained to maximize capabilities. Ensures fixed assets are preserved. Initiates recommendations on purchases of new equipment and improvements to plant property.

• Drive CI projects to develop an efficient, productive operations. Serve as a change agent focused on creating efficient operational outputs and positive employee experiences.

• Develops, monitors, and reports on operating costs within functional areas. Alerts management of cost and labor over run. Makes recommendations and implements solutions to problems related to same.

• Ensures orders are fulfilled according to specifications and quality standards are met.

• Develops and ensures compliance with Quality processes that will meet or exceed customer standards.

• Advises supervisors on labor issues including safety, security, employee relations, scheduling, training, etc. Ensures supervisors are adhering to company policy and administering practices in fair and equitable manner.

• Manages budget and controls expenses effectively.

• Hires, trains, develops, and appraises staff effectively. Takes corrective action as necessary on a timely basis and in accordance with company policy.

• Partners with cross-functional leadership such as Commercial Manager and Human Resources to promote open communication and teamwork.

• Remains up to date on information and technology affecting functional area(s) to increase innovation and ensure compliance.

• Operates as a key member of the site leadership team.

• Develops, measures, and reports on department goals.

• Revises objectives and plans in accordance with current business conditions.

• Proactively develop, coach and lead plant supervisors.

• Plans and manages the expense and capital budgets within the Operations function.

• Effectively communicate with sales and other departments within the branch to ensure proper customer satisfaction is met.

• Other duties as assigned.


Supervisory Responsibilities:

• This position is directly responsible for leading all operations leadership of the division.

• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws to include OSHA, DOT, and other corporate safety programs.


Education and Experience:

• Minimum, BS or BA degree in business, industrial engineering, distribution, or related field

• Minimum ten (10) years of experience in distribution/production • Minimum five (5) years of experience in management/supervisory position • Knowledge of industrial engineering, human resources laws and regulations, and employee relations skills.

• Experience managing other managers.


Knowledge/Skills/Competencies:

• Problem solving.

• Business Acumen.

• Change Agent.

• Collaboration Skills.

• Communication Proficiency.

• Decision Making

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