Operations Manager
2 months ago
The Airport Operations Manager directs the process and activities of frontline employees, including but not limited to CSAs, CXAs, Flex Reps, VSAs, or other non-exempt employees, and may assist the Senior Operations Manager in overseeing a brand or department of an airport location to ensure maximum performance through superior operational leadership, strong communication and maximum efficiency. Pay $50,000 annually The Airport Operations Manager helps to provide overall leadership to non-exempt employees with responsibility for overall operating performance, customer satisfaction, positive employee culture, safety, service, budgets, and vendor relations. The Airport Operations Manager may lead a brand or a function and all brands, depending on the size of the location. The key responsibilities and accountabilities for the Airport Operations Manager are: Responsible for daily operations, fleet availability, and revenue generation for his or her assigned function Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes Resolves customer issues, ensuring a positive customer experience Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS) Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW) Actively engages in effective communication plans focused on building employee engagement in order to achieve business results Conducts performance evaluations that are timely and constructive, where applicable Manages the airport and assigned locations/geographic areas when the General Manager is not present Participates in the recruiting process, as required Provides management with various updates and indicators as requested Remains current on all administrative duties according to company policy Educational Background: High School Diploma required Bachelor’s Degree preferred Professional Experience: 1-3 Years prior experience of customer service or operations, according to specific job duties Experience in car rental, hospitality, or tourism a plus Results orientation Ability to direct and motivate teams Ability to work effectively with Senior leaders Knowledge: Customer service resolution practices Excellent communication techniques People management and leadership capability Sales Management/Coaching ability Operations Management Skills: Highly organized Ability to solve problems independently Working knowledge of Microsoft office suite. Time Management skills Customer service aptitude - Ability to address and resolve customer service issues Excellent oral and written communication skills Competencies: Personal Accountability Effective Communication Demonstrates Initiative Passion for Customer Service & Stakeholder Success Trust & Integrity Adaptable and Flexible The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. US EEO STATEMENT At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran
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Operations Technician
3 weeks ago
Cleveland, Ohio, United States Veo - Operations Careers Full timeAt Veo, we're revolutionizing the way cities and universities move. As an Operations Technician on our electric vehicle fleet team, you'll play a vital role in maintaining our cutting-edge vehicles and ensuring they're always ready for riders.About the RoleWe're seeking a highly skilled and resourceful individual to join our operations team. As an Operations...
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Urban Mobility Specialist
3 weeks ago
Cleveland, Ohio, United States Veo - Operations Careers Full timeAbout the RoleWe are seeking a highly skilled Urban Mobility Specialist to join our Operations team at Veo. As an Urban Mobility Specialist, you will play a critical role in maintaining our electric vehicle fleet and ensuring seamless operations throughout the city.Job SummaryIn this position, you will be responsible for collecting and rebalancing our...
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Operations Manager
3 weeks ago
Cleveland, United States Steel Warehouse Full timeJob Type Full-timeDescriptionThe Operations Manager oversees the safe, efficient, and effective operations of all three Steel Warehouse of Ohio facilities. This position oversees all operational departments to ensure increasing levels of customer satisfaction by managing the use of manpower, material, and machines while enhancing quality and cost...
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Operations Manager
3 weeks ago
Cleveland, United States Steel Warehouse Full timeJob Type Full-timeDescriptionThe Operations Manager oversees the safe, efficient, and effective operations of all three Steel Warehouse of Ohio facilities. This position oversees all operational departments to ensure increasing levels of customer satisfaction by managing the use of manpower, material, and machines while enhancing quality and cost...
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Operations Manager
4 weeks ago
Cleveland, United States Steel Warehouse Full timeThe Operations Manager oversees the safe, efficient, and effective operations of all three Steel Warehouse of Ohio facilities. This position oversees all operational departments to ensure increasing levels of customer satisfaction by managing the use of manpower, material, and machines while enhancing quality and cost performance. Responsibilities: •...
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Operations Manager
3 weeks ago
Cleveland, United States Steel Warehouse Full timeJob Type Full-time Description The Operations Manager oversees the safe, efficient, and effective operations of all three Steel Warehouse of Ohio facilities. This position oversees all operational departments to ensure increasing levels of customer satisfaction by managing the use of manpower, material, and machines while enhancing quality and cost...
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Operations Manager
3 weeks ago
Cleveland, United States Steel Warehouse Full timeJob Type Full-time Description The Operations Manager oversees the safe, efficient, and effective operations of all three Steel Warehouse of Ohio facilities. This position oversees all operational departments to ensure increasing levels of customer satisfaction by managing the use of manpower, material, and machines while enhancing quality and cost...
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Operations Manager
2 weeks ago
Cleveland, United States Maradyne Corporation Full timeJob DescriptionJob DescriptionSUMMARY:The Operations Manager is responsible for overseeing and managing the daily production, maintenance, procurement, inventory, and logistics operations at Maradyne Corporation. This role ensures the efficient and cost-effective management of manufacturing processes, facilities maintenance, material procurement, inventory...
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Operations Manager
2 months ago
Cleveland, United States Helios Commercial Service Partners Full timeThe Operations Manager will oversee daily processes, managing inbound requests for services, assessing delivery of scope and pricing, and working in congruence with the general manager to ensure strategy is effectively deployed to the field. The operations manager will foremost be a customer service expert. They will strive to ensure all clients' needs are...
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Operations Manager
2 months ago
Cleveland, United States Helios Commercial Service Partners Full timeThe Operations Manager will oversee daily processes, managing inbound requests for services, assessing delivery of scope and pricing, and working in congruence with the general manager to ensure strategy is effectively deployed to the field. The operations manager will foremost be a customer service expert. They will strive to ensure all clients' needs are...
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Operations Manager
2 months ago
Cleveland, United States Helios Commercial Service Partners Full timeThe Operations Manager will oversee daily processes, managing inbound requests for services, assessing delivery of scope and pricing, and working in congruence with the general manager to ensure strategy is effectively deployed to the field. The operations manager will foremost be a customer service expert. They will strive to ensure all clients' needs are...
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Operations Manager
2 months ago
Cleveland, United States Helios Commercial Service Partners Full timeThe Operations Manager will oversee daily processes, managing inbound requests for services, assessing delivery of scope and pricing, and working in congruence with the general manager to ensure strategy is effectively deployed to the field. The operations manager will foremost be a customer service expert. They will strive to ensure all clients' needs are...
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Operations Manager
5 months ago
Cleveland, United States Waste Pro USA Full timeSummary SUMMARY OF POSITION: The Operations Manager has primary responsibility for providing oversight, coordination, supervision, planning, administration, training and logistical support to one or more facilities. Work effort weighs heavily on the safe and successful collection, transportation and disposal of residential/commercial solid waste and...
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Operations Manager
3 hours ago
Cleveland, Ohio, United States Minutemen Staffing Full timeJob Title: Warehouse and Production Operations LeaderEstimated Salary: $75,000 per yearWork Hours: 4:30 AM - 12:30 PM Sunday – ThursdayThis leadership role oversees all aspects of a warehouse operation. Responsibilities include:Managing inventory levels and ensuring accurate stock reportingMaintaining quality control procedures to guarantee produce...
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Operations Manager
2 months ago
Cleveland, United States Vibrantz Technologies, Inc. Full timeAbout Vibrantz TechnologiesVibrantz is a leading global provider of specialty chemicals and materials whose purpose is to bring color, performance and vibrancy to life. Serving over 11,000 customers, our products and technologies serve a wide array of applications and make their way into myriad consumer products. With key competencies in particle...
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Operations Manager
3 weeks ago
Cleveland, United States Vibrantz Technologies, Inc. Full timeAbout Vibrantz Technologies Vibrantz is a leading global provider of specialty chemicals and materials whose purpose is to bring color, performance and vibrancy to life. Serving over 11,000 customers, our products and technologies serve a wide array of applications and make their way into myriad consumer products. With key competencies in particle...
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Operations Manager
3 weeks ago
Cleveland, Ohio, United States ICK LLC Full timeAbout the RoleWe are seeking a seasoned Operations Manager to join our team at RevitPay, a leading online payment processor in Cleveland. This full-time position will play a crucial role in enhancing our workflow efficiency, streamlining onboarding processes, and overseeing projects.Key ResponsibilitiesMaintain and improve merchant onboarding by refining...
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Senior Operations Manager
3 weeks ago
Cleveland, Ohio, United States Goldfish Swim School - Cleveland East Full timeJob OverviewWe are seeking a highly skilled and experienced Senior Operations Manager to join our team at Goldfish Swim School - Cleveland East.Estimated Salary$55,000 - $65,000 per year, based on experience and qualifications.Company OverviewGoldfish Swim School is a leading provider of children's swim lessons in a fun and engaging environment. Our goal is...
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Business Operations Manager
3 days ago
Cleveland, Ohio, United States R.L. Cole Enterprise, Inc. Full timeJob OverviewWe are seeking a highly motivated and detail-oriented Business Operations Manager to join our dynamic team at R.L. Cole Enterprise, Inc.The successful candidate will be responsible for overseeing and managing all office operations, ensuring efficient workflow and productivity.Key responsibilities include:Managing project documentation, including...
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Facilities Operations Manager
3 hours ago
Cleveland, Ohio, United States Heinens Full timeJob Title: Facilities Operations ManagerEstimated Salary: $60,000 - $80,000 per yearLocation: Northeast Ohio and Chicago, ILWe are seeking a highly skilled Facilities Operations Manager to oversee the maintenance and upkeep of our retail locations. The ideal candidate will have excellent communication skills and be able to work independently as well as...
