Infrastructure VMWare Support Administrator

4 weeks ago


Charlotte, United States Mindlance Full time

Job Description:

In this contingent resource assignment, you may: Consult on or participate in moderately complex initiatives and deliverables within Technology Operations and contribute to large-scale planning related to Technology Operations deliverables.

Review and analyze moderately complex Technology Operations challenges that require an in-depth evaluation of variable factors.

Contribute to the resolution of moderately complex issues and consult with others to meet Technology Operations deliverables while leveraging solid understanding of the function, policies, procedures, and compliance requirements.

Collaborate with client personnel in Technology Operations.


Required Qualifications:

4+ years of Technology Operations experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education.

This position is for distributed infrastructure support for the following platforms: Windows, Red Hat Linux, SAN, NAS, VM Hosting. Looking for a more junior systems admin in one of those areas.

He want to see candidates working on Red Hat Servers, VMWare server side, Windows Servers etc. Server side support or Distribution Computing.


Additional Notes:

Team provides 1st Level 24/7 distributed infrastructure support for servers, storage, and virtual hosting environment.

Working as part of the Distributed Technology Operations team, candidate will assume responsibility for event and incident management break/fix support including problem diagnosis, troubleshooting, repair and resolution of issues.

95% of our workload is from ServiceNow Incident Ticket Queue, the other 5% are from Vendor phone calls and Teams chats.

We are seeking someone to provide technical expertise to complex issues related the support and maintenance of the Distributed Computing Platforms (OS and Hardware) both Virtual and Physical in one or more of the following core focus areas; Windows Servers, UNIX based Servers, Linux based Servers (Red Hat), Storage Area Networks (SAN) and Network Attached Storage (NAS) and Virtual Hosting Environments (VMware).


Desired Qualifications:

Comfortable working in a fast-paced multi-interface environment (Big Panda, Service Now, phone calls, Microsoft Teams)

Experience working with ServiceNow

We would prefer to find a candidate with one or more of the following platforms: Linux, Windows, VMware.

Working experience with Dell and HP servers and the various hardware components.

Certificate in distributed computing platform. (ex.. Red Hat, Windows, VMware)


EEO:


“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”



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