Telecommunications Infrastructure Engineer
3 days ago
Key Responsibilities:
• Providing technical support for complex customer issues related to IP telephony, networks, and data systems
• Collaborating with cross-functional teams to resolve escalated support tickets from Tier 2 Support
• Designing and implementing solutions for telephone and data system projects
• Working closely with vendors to manage communication and resolve issues
• Participating in Telephone/Data system design meetings to understand project requirements and meet deadlines
Requirements:
• Minimum of 3 years of experience with SIP, including reading SIP ladders
• Experience with NetSapiens infrastructure, understanding dial translations, and the NS API or similar equivalent experience on a class 4/5 switch
• Knowledge of networking protocols and technologies, including SSH, VLAN, DHCP, NAT, DNS, and SDN
• Understanding of REST APIs and their use for task automation
• Proficiency in Linux Operating Systems: Debian and Ubuntu
• Familiarity with virtual machines (VMware, VirtualBox, and HyperV)
• Knowledge of Amazon Web Services
• Required expertise in telephony technologies: SIP, Kamailio, Asterisk, FreeSwitch
• Certification required for Networking 4 VVoIP and SSVVP
Why Choose OneCloud?
At OneCloud Corporation, we pride ourselves on being a dynamic and innovative company that values its employees. We offer a supportive environment with excellent career development pathways and a competitive compensation package. As a Telecommunications Infrastructure Engineer, you will have the opportunity to work with a talented team of professionals who share your passion for technology and innovation.
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