IT Support Specialist

1 day ago


Charlotte, North Carolina, United States Cognizant North America Full time

This onsite position is open to qualified applicants in the United States. The successful candidate must be local to Charlotte, NC or willing to relocate.

We are seeking an IT Support Specialist to join our team at Cognizant North America. As an onsite professional, you will be responsible for installing and configuring Windows operating systems on servers and desktops. This includes reimaging OS for break/fix purposes, working with peripherals such as printers and monitors, and troubleshooting hardware issues.

Key responsibilities include coordinating with hardware vendors, installation and configuration of VMware servers, and ensuring high availability and clustering for plant servers. Additionally, you will perform administrative tasks such as managing antivirus software, remote desktop access, and other IT tools used on plant systems.

The ideal candidate will have experience with Windows 10/11, Server 2016, Server 2019, and VMware Administration. Knowledge of Dell products and technical skills such as sorting complex issues related to hardware and network failure is also essential.

Salary range: $49,000 - $92,500 depending on experience and qualifications. Benefits include medical, dental, vision, life insurance, paid holidays, paid time off, 401(k) plan, and long-term disability. We offer a competitive annual incentive program based on performance.



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