Group Account Director

3 months ago

Miami, United States Buttermilk Full time

About Buttermilk:


Buttermilk is a global, independent and specialist creator marketing agency. Influence has been replaced with advocacy and this is starting to play a vital role in brands’ marketing mixes. We call ourselves the ‘Community First Creator Agency’ because we believe that the closer brands are to their fans, their customers, the people already using their products and services, the more successful they will be. We also believe that creators sit at the centre of these online communities; and that their authentic, relatable content is becoming more powerful than mass communications and expensive advertising.


There are plenty of things that make us different: we don’t represent talent, we are talent agnostic, so the brief comes first. We have our own proprietary gifting programme - Brand Fans - which takes a ‘community first’ approach to gifting and a creator first approach to content creation. Whether we are working with brands on a campaign or their annual influencer programme, we have strategists, creatives, data, tech and delivery experts that help us get effective work out into the world.


We’re also really, really nice people. Hear our story, speak to our founders, take a look at our website and social feeds - Buttermilk is its own community of creators and we’d love to welcome you in.


The Opportunity For Us


We are growing at pace. With our headquarters in London and other regional offices in Dubai and Miami, we really are on an upwards trajectory. We work with some of the world’s most prestigious brands and have plans to extend our roster into other sectors, markets and audiences.


By honing our proposition, our agency brand and standing tall in the part of the market we occupy, we know we will attract the right sort of clients and talent.


This is a moment in the agency’s history that none of us will forget. We are building, growing, succeeding and celebrating.



The Opportunity For You


If you want to be part of an independent agency’s growth story, work in a team focused on making this happen, have autonomy and ownership of key strategies and projects, then this is your chance.


The Group Accounts Director will lead and develop client relationships, ensuring the delivery of exceptional service and meeting client objectives. This strategic role is vital in guiding our account teams, enhancing client satisfaction, and contributing to Buttermilk's growth.


What We Need You To Do

  • Oversee and manage a portfolio of client accounts, developing strong, long-term client relationships.
  • Lead and motivate account teams, ensuring the delivery of high-quality service that aligns with client goals.
  • Develop strategic marketing plans and oversee their implementation.
  • Monitor and analyze campaign performance, providing insights and strategic adjustments.
  • Drive new business development and identify opportunities for account growth.


What We’d Like From You

  • Extensive experience in account management or a similar role, ideally within the marketing or advertising industry.
  • Proven track record of managing and growing client accounts.
  • Strong leadership skills with the ability to inspire and guide a team.
  • Excellent communication, negotiation, and presentation skills.
  • Strategic thinking with a keen understanding of marketing trends and consumer behaviour.


What Buttermilk Offers:

Joining Buttermilk as a Group Accounts Director, you will become a key member of a leading creator marketing agency. This role offers the opportunity to work with high-profile clients, develop professionally, and contribute significantly to the agency's growth. We provide a supportive, innovative environment that nurtures individual and team development. This position is a gateway to a fulfilling career in influencer marketing, with significant opportunities for advancement within Buttermilk.

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