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Billing Specialist

4 months ago

Marietta, United States Insight Global Full time

Title: Billing Specialist

Location: Marietta, Georgia 30062

Length: 6 Month Contract to Hire

Interview Process: 1 & done onsite

Shift Details: 4 days onsite M-F, 8 hours a day. There is the option to work 1 day remote per week. The shift starts anywhere from 7AM and ends no later than 5PM; but once a shift is selected, it must stay consistent.


Compensation:

$19.50/hr to $20.00/hr.


Exact compensation may vary based on several factors, including skills, experience, and education.


Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.


Billing Specialist

As a Billing Specialist you will be responsible for reviewing and analyzing carrier freight bills, proactively resolving potential errors and duplicate billing, and facilitating the billing of orders to customers. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of.


Day-to-Day:

  • Communicate with internal and external sources to resolve open tasks; maintain quality and service levels when working with clients
  • Ensure issues are addressed immediately and appropriate parties are informed for proper resolution
  • Make customer satisfaction the primary "driver" for successful quality processes with internal and external teams
  • Develop a working understanding of the internal technologies required for daily functions
  • Communicate with various internal company departments to address problems preventing orders from billing to a customer
  • Partner with transportation providers to secure required documentation for customer billing
  • Facilitate and improve the efficiency of the current billing cycle time from carrier freight bill to client payment; continuously seek opportunities to improve current processes


Requirements:

  • 1 year of experience in audit, accounts receivable, accounts payable, load planning or transportation/logistics
  • Experience with pivot tables, VLOOKUP functions, and large data sets (10,000 rows)
  • Proficient excel experience
  • MS office applications knowledge and applicable experience


Plusses:

  • Associate degree in Business or Transportation/Logistics, or the equivalent combination of education and experience
  • Experience with Microsoft Office
  • Strong problem-solving skills
  • Excellent verbal and written communication skills; ability to present clean, organized, and thorough information and data appropriate for intended audience