Learning and Development Coordinator

2 weeks ago

Addison, United States Heritage Grocers Group Full time

At Heritage Grocers Group, LLC, how we work is defined by shared values that include absolute integrity, respect, and collaboration. But it’s more than that, it’s smart and highly driven people united in purpose to serve one another.


Bring your energy and unique perspective and you’ll have the opportunity to grow with us professionally, personally, and financially. You’ll be part of a team that genuinely cares about helping you succeed, and you’ll work alongside talented colleagues, while making a difference in our communities.


POSITION SUMMARY:

The Training Coordinator’s role is to assist and support the Training Department –the implementation, coordination and facilitation of company training and development programs and, maintenance of resources used for training purposes.


ESSENTIAL DUTIES AND RESPONSIBILITIES:

The essential duties and responsibilities of this position include, but are not limited to, the following:

  • Regularly compile, review and process course enrollment data for associates across the organization
  • Configure LMS to support online and blended instruction
  • Support operations in the LMS, including account provisioning and user permissions
  • Inform employees on scheduled training and track their progress
  • Work directly with associates to resolve technical issues
  • Work closely with the manager/stakeholders in the preparation, development & coordination of training events
  • Contribute to continuous needs analysis and training improvement and additional training projects as required
  • Maintain current information about training programs, events and performance support materials
  • Support team members compiling course evaluations and producing summary reports
  • Schedules and coordinates training sessions; schedules locations, dates/times, materials, and attendance
  • Maintains records of training process; enters data and tracks course attendance and completion
  • Manages supply of training materials
  • Assists the Human Resources and Operations departments in determining and addressing professional staff development needs
  • Assists the HR Manager with the administration of the company's management training program; assist with scheduling and follow up as needed
  • Gathers and evaluates information from employees and management on previous training to identify weaknesses and areas that need additional training.
  • Recommends training materials and methods, order and maintain in-house training equipment and facilities
  • Assists in planning and preparing of special events or activities as needed
  • Other duties as assigned


SKILLS AND QUALIFICATIONS:

  • Bachelor's Degree or Equivalent Experience Associate degree in Related Field
  • 3+ years of administrative, project management or coordination experience, grocery experience desired
  • 1+ years of Learning and Development skills or learning program management
  • Excellent time management skills, problem-solving skills and both verbal and written communication skills
  • Proficiency in Microsoft Office, particularly Excel
  • Ability to operate media equipment such as projectors and personal computers
  • Knowledge about traditional and modern training methods and techniques
  • Exceptional organization skills, leadership and interpersonal skills
  • Ability to work with a team and have attention to detail
  • Knowledgeable about learning management systems, instructional design and e-learning platforms
  • Ability to handle multiple assignments and assess and analyze data
  • Bilingual in English & Spanish, a plus



PHYSICAL DEMANDS AND WORK CONDITIONS:

The physical demands and work conditions below represent those that must be met to successfully perform the essential functions of this job. Some requirements may be modified to accommodate individuals with disabilities:



  • While performing the duties of this job, the employee is regularly required to sit, stand, and use the hands to handle objects, tools or controls.
  • Successful performance requires vision abilities that include close vision and the ability to adjust focus.
  • The work environment is that typical of an office.
  • Ability to lift up to 15 lbs.




IMPORTANT DISCLAIMER NOTICE

The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an employee may be required to perform. The Employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business or the work environment change.

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