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Bilingual Reunification Case Aide

1 month ago

Grand Rapids, United States Insight Global Full time

Insight Global is hiring a Bilingual Reunification Case Aide out of Grand Rapids, MI, in support of our client.


Job Title: Bilingual Reunification Case Aide

Location: Onsite in Grand Rapids, MI

Shift: Standard, 9-5 (40-hour work week)

Pay Rate: $41,600

Interview Process: 1 and Done Video Interview

Onboarding Process: 3-4 Weeks


Responsibilities:


  • Provide transportation and provide care to clients for, but not limited to, medical appointments, legal appointments, hearings, and other social agencies;
  • Responsible for discharge and conducts transportation to include frequent travel from state-to-state for reunification with a sponsor; Effectively report the behaviors of children during transportation to foster parents and the treatment team;
  • Review discharge packet with the assigned Case Manager and arrange the appropriate flight details;
  • Coordinate the drop off of the child(ren) with the sponsor family;
  • Ensure all applicable documentation is present while traveling with minor child, such as authorization paperwork;


The Reunification Case Aide is primarily responsible for providing client care and transportation to appointments, hearings and other social agencies. This individual will also be responsible for discharge and conducts frequent transportation from state-to-state for reunification with sponsor. This individual will also support the team with administrative tasks.


This position is expected to function effectively with regular supervision while following the guidelines given on procedures, along with agency, federal, and state regulatory requirements.


Must Haves:


  • High School Diploma or equivalent;
  • Bilingual: English and Spanish;
  • Knowledge of trauma and willing to be trained in the Sanctuary Model of Care to ensure compliance with trauma-informed environment;
  • Demonstrated organizational skills;
  • Excellent verbal and written communication skills;
  • Must be willing and able to provide language interpretation services;
  • Must have an ability to provide excellent and compassionate customer service;
  • Ability to work independently with strong attention to detail;