Service Manager

2 months ago

Elmhurst, United States TransChicago Truck Group Full time

Service Manager

TransChicago Truck Group is a leader in truck and truck related products and services. Our mission is to continually seek better ways of doing business. To differentiate ourselves from our competitors. All our activities are structured to recognize and exceed the expectations of our customers.

What you will be doing

The Service Manager directs an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of service records.

Why You will Love TransChicago Truck Group

Many of our jobs come with great benefits-including healthcare, ways to save for the future, and opportunities for career advancement.

Essential Functions & Responsibilities:

  • Prepare and administer an annual operating budget for the service department.
  • Monitor and control the performance of the department using appropriate reporting and tracking systems.
  • Monitor technicians’ daily productivity reports and corresponding payroll records.
  • Establish and maintain good working relationships with customers to encourage repeat and referral business.
  • Establish and maintain good working relationships with vocational and technical schools to enhance personnel recruitment activities.
  • Prepare pricing guides and maintenance menus for frequent labor operations.
  • Establish and maintain 72-hour follow-up with customers to confirm satisfaction with service.
  • Maintain reporting systems required by general management and corporate personnel.
  • 7 years of related industry experience preferred
  • 2 years of related industry experience required
  • 1 -2 years of prior management experience required
  • Bachelor's degree in business management preferred
  • High school diploma or GED required
  • Must have a valid driver's license
  • Earn Vacation over the course of your first year + Holidays + Sick Days
  • Full Health Insurance (medical, dental, vision)
  • Career Advancement. We are strong believers in continual training and development for our people. Your success is our success.
  • Company Paid life insurance.
  • Short-Term and Long-Term Disability
  • 401(k) option


How to Get Started

You can begin by applying above or visit us at Careers- TransChicago Truck Group

Stay Connected With Us

LinkedIn: transchicago truck group| Search | LinkedIn

Visit our site: Transchicago Truck Group


TransChicago Truck Group is committed to a diverse and inclusive workplace. TransChicago is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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