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Scheduling Coordinator
3 months ago
Title: Production Scheduling Coordinator
Duration: Direct hire, fulltime
Location: Niles, Illinois (hybrid, 3 days onsite, 2 days remote; first 90 days of training onsite)
Compensation: $55,000k - $60,000 Annually + Benefits
Responsibilities:
- Schedule all direct mail production workflow from the time the Sales department puts in a production request until the job is finished in the Personalization, Bindery, and Lettershop departments.
- Act as a back-up/fill-in for the Production Planning department who estimates and purchases for jobs.
- Receive a request for schedule from the Sales department to begin the preliminary schedule of production, including working backwards using the drop date to analyze and develop appropriate timeframes for each department.
- Schedule and prioritize jobs based on capacities of each department, including drop date, cost, priority, labor requirements, currently scheduled workflow, production priorities, customer rapport, etc., while continually revising current production schedules.
- Utilize a Gantt Chart application (PrintFlow) to forecast and schedule production equipment.
- Communicate job flow and calendar information regarding any schedule alerts, changes, revisions, and updates in scheduling to the Production Services Manager, Production Planners, respective manufacturing department managers, and assigned Account Managers.
- Facilitate daily company production meetings to discuss status and issues concerning any jobs, including troubleshooting and helping resolve any issues.
- Track each job, ensuring production plans are achieved in the plant from shift to shift and that production meets its given drop date.
- Confer with the Production Planners to obtain print dates, arrival of stock, or other information key to proper scheduling and manufacture of each job.
- Troubleshoot with Operations and Production Managers to analyze and correct production issues and look for solutions to improve future production.
- Support Production Planners with administrative tasks as needed, including merging established estimates to jobs, creating purchase orders, distributing vendor proofs to the Account Manager, and quality inspections.
- Complete various other duties as assigned by the manager.
- Adhere to all Security Policies and Procedures as referenced in the Employee Security Handbook.
Requirements:
- Experience in the direct mail printing industry is required.
- 2+ years in project management, scheduling, or direct mail planning.
- Associate degree in direct marketing or commercial printing preferred; equivalent experience acceptable.
- Highly organized with the ability to manage multiple projects.
- Proficient in Microsoft 365, including Excel.
- Strong problem-solving, math, and analytical skills.
- Excellent oral and written communication skills.
- Ability to read handwritten or printed materials and computer screens.
- Manual dexterity for computer keyboard use.
- Must be able to communicate via phone, videoconference, and in person.
- Able to stand, walk, or sit for extended periods of time
