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Customer Engagement Coordinator

2 months ago

Niles, Ohio, United States Ladies & Gentlemen Hair Stylists Full time

Position: Customer Service Coordinator

We are seeking a dedicated individual to join our team as a Customer Service Coordinator. In this role, you will be responsible for ensuring an exceptional experience for our clients at Ladies & Gentlemen Hair Stylists.

Key Responsibilities:

  • Welcome clients with a warm and inviting demeanor.
  • Utilize software systems for scheduling appointments and processing transactions.
  • Provide detailed information regarding our services, pricing, and products.
  • Assist with inventory oversight and product displays.
  • Address client inquiries and resolve any issues in a professional manner.
  • Support the training of new staff members in front desk procedures.
  • Conduct routine cleaning and maintenance duties to uphold a tidy environment.

Qualifications:

  • High school diploma or equivalent, with prior experience in customer service.
  • Excellent organizational and communication abilities.
  • Strong attention to detail and capacity to handle multiple tasks simultaneously.
  • Proficient in computer applications.