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Franchise Business Coach

2 months ago

Bedford, United States Sylvan Learning Full time

Grow with Sylvan Learning

Sylvan Learning’s 700+ North American locations firmly positions Sylvan as a leader in both the supplemental education and franchise business industries – and we’re still growing When you choose a career at Sylvan, you join a group of bright motivated people who are driven to bring the highest quality services through a profitable business model to the masses, and reap tremendous rewards as they do so


The Franchise Business Coach (FBC) is a key member of our Operations Team, supporting the franchise community to follow Sylvan Learning’s recipe for success while maximizing top- and bottom-line revenue. As a Sylvan FBC, your role is centered around developing productive partnerships with franchisees that lead to meaningful positive impacts to the lives of customers, students, franchisees, their staff, and yourself


FBC Responsibilities

  • Understanding and supporting Sylvan’s systems, brand standards, and processes.
  • Providing strategic business support in the areas of Sales, Operations, P&L Management, Systems, and Local Marketing.
  • Leading Franchisees and their staff to sales targets and accountability towards those goals.
  • Presenting and facilitating in-person and remote training, coaching, site evaluations, and peer groups.
  • Supplementing Sylvan’s curated training resources and processes by implementing and supporting training and re-training efforts.
  • Influencing Franchisees to adopt best practices and successful behaviors.
  • Collaborating with additional company resources to support franchise growth and profitability.
  • Conducting Quality Assurance Reviews (QAR) to ensure compliance to the Sylvan License Agreement, Operations Manual, and growth initiatives to maximize franchisee performance.
  • Communicating corporate initiatives and specifications.
  • Accurately documenting all Franchisee communications.
  • Collecting and communicating best practices, insights, and feedback at all levels.
  • Supporting franchisee’s opening/closing store procedures.
  • Additional duties as required


Ideal Candidates

  • Have well-developed communication skills, the ability to influence outcomes, focus themselves and others on productive efforts, and always do so professionally and respectfully.
  • Are experienced problem solvers able to manage multiple, and sometimes changing, priorities with an appropriate level of urgency.
  • Consistently meet deadlines by managing their time, communicating statuses, utilizing effective organization systems, and collaborating with the Sylvan community at all levels.
  • Thrive in a fast-paced and driven environment and community.
  • Effectively work independently and with a team in a remote-working environment.


Requirements & Preferences

  • Desire to achieve measured outcomes and further develop professional skills
  • Proven record of meeting business goals through producing revenue and profitability growth
  • Bachelor’s degree, preferably in business or a related field
  • Consulting experience, preferably with franchisees
  • Ability to work remotely and travel up to 30% of the time


Perks:

  • Paid bi-weekly
  • Company Paid Holidays
  • Flexible Paid Time Off
  • Paid Parental Leave
  • Multiple health care insurance plans that cover medical, dental, prescription, vision, and employer HSA contributions
  • Competitive 401(k) Program with employer matching contributions
  • Daily dress code of “business casual”
  • A positive work environment
  • And much, much more


Company Description

Unleashed Brands was founded to curate and grow a portfolio of the most innovative and profitable brands that help kids learn, play and grow. Over the last 10 years, the team at Unleashed Brands has built a proven platform and know-how for scaling businesses focused on serving families. Its mission is to impact the lives of every kid by providing fun, engaging and inspiring experiences that help them become who they are destined to be. Unleashed Brands has more than 1,300 locations open and in development with plans to open more than 100+ new units annually over the next 5 years. For more information, please visit www.unleashedbrands.com. Unleashed Brands is headquartered in the Dallas/Fort Worth Metroplex.


Commitment to Equal Opportunity

Unleashed Brands is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law.


ADA

Consistent with the Americans with Disabilities Act (ADA), Maryland Learning Centers, LLC will provide reasonable accommodation to participate in the job application or interview process when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship.


Maryland Learning Centers, LLC is proud to be an equal-opportunity employer.