Recovery Coach Specialist

22 hours ago

New Bedford, Massachusetts, United States Steppingstone Inc Full time
Job Summary

The Recovery Coach is a vital member of the Program Team at Steppingstone Inc. This role involves performing a range of duties, including administration of program record keeping, conducting interviews, enrollments, developing and implementing individualized recovery plans, and advocacy. The position may require a flexible schedule, including 1st and 2nd shifts, with the agency having the right to change shifts based on organizational needs.

Key Responsibilities
  • Develop and implement community activities that support and promote recovery.
  • Demonstrate competency in relapse prevention strategies.
  • Provide consumer orientation services and requirements.
  • Conduct confidential, quality supports that are gender and culturally responsive and trauma-informed.
  • Assist with the development of individualized recovery plans with each assigned recoveree, using collaborative information from all sources to develop short and long-term goals.
  • Meet, collaborate, coordinate support services, and attend appointments with recoverees for probation, parole, employment, and educational agencies, Department of Children and Families (DCF), human services providers, medical and primary care, clinical mental/behavioral health, family support, etc.
  • Perform outreach and engagement in various settings.
  • Link recoverees to services provided by community-based organizations, such as peer support groups, legal services, nutritional counseling, and HIV rapid retesting and Hepatitis B and C testing.
  • Provide recoveree education in finances, housing stability, behavioral and primary health, life skills, and all aspects of addiction and related life domains.
  • Provide crisis intervention by assessing the severity of the episode, de-escalating the recoveree, referring to emergency response teams as needed, and developing a safety plan to assist in resolving the crisis.
  • Exemplify recovery principles and set an example that recovery is attainable.
  • Ability to climb three flights of stairs to visit consumers in the community.
  • Ability to respond to emergency situations by placing calls to Fire, Rescue, Police, and Medical, etc.
Administrative Tasks
  • Complete all required paperwork, including monthly statistical data of peer contacts, pre-authorizations, billing as required.
  • Perform program recordkeeping and filing, and organize vital documents.
  • Provide telephone coverage for the assigned program and direct calls to other programs as needed.
  • Participate in required supervisions, staff meetings, and trainings.
  • Participate and cooperate in any investigations conducted by internal and external agencies.
  • Ability to use a computer, including inputting information into data systems.
Compliance Requirements
  • Remain awake during your shift at all times.
  • Attend all mandatory trainings and update all licenses and certifications.
  • Adhere to program/project/department requirements and services.
  • Follow all reporting guidelines by deadlines, including the completion of a Confidential Incident Report.
Qualification Requirements
  • High School or General Education Diploma (GED) preferred.
  • Requires certification (CARC) as a Recovery Coach, understanding, and support of the Recovery Coach Model.
  • Lived experience with substance abuse disorder with a sustained recovery is required.
  • Good working knowledge of computers, electronic health records, and data collection.
  • Requires a valid driver's license due to business-related travel at least 50% of the time.

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