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People & Culture Manager

2 months ago

Rolling Meadows, United States TriSearch Full time

Job Summary: The P&C Manager role will lead a team of four (4) P&C professionals and support the enterprise in the following functional areas: Partnership with Business Leaders, Employee and Labor Relations, Retention, Performance Management, Policy Review and Implementation, employment programs including unemployment, workers compensation and leaves of absence and ensuring compliance with federal, state and local employment laws.


Essential Duties & Responsibilities: This list includes major responsibilities. Other duties may be assigned by the VP of People and Culture.


Major Responsibilities:

  • Build rapport with senior leaders, middle-management, and employee base through regular, reoccurring meetings
  • Meet regularly with People & Culture leaders to discuss trends from department meetings
  • Serve as point of contact for union contract administration, negotiations, and grievances
  • Own and manage Employee Assistance Program, including vendor relations, employee communication and program benefits throughout the company
  • Manage unemployment claim administration
  • Identify performance and training gaps and work with Learning & Development for training options
  • Drive legal compliance, monitoring new state, local and federal regulations, ensuring compliance in our P&C processes including, but not limited to, onboarding and offboarding of employees, wage & hour compliance, and employment agreements
  • Partner with Learning & Development to educate managers and/or employees on policies, procedures, laws, standards, and regulations
  • Report on trends from employee stay, exit, and annual engagement surveys including recommendations for improvement opportunities
  • Utilize third-party resources to ensure we are incorporating accurate information into our P&C practices including outside counsel, SHRM, HR Source, insurance providers, and other contracted professional networks, vendors, and auditors
  • Provide guidance to management in all aspects of an employee’s lifecycle, ensuring procedures are in line with policies and state/local/federal law (i.e., onboarding/offboarding, performance management, leaves of absence, accommodations, unemployment, workers compensation)
  • Investigate employee complaints and/or concerns in accordance with our policy and state/local/federal law. Ensure appropriate resolution is implemented and documented
  • Enforce 90 day and annual performance reviews. Identify trends in performance and training gaps and report to P&C leadership
  • Conduct New Hire Orientations on a rotated basis
  • Partner with management on employment separation activities, including resignations, terminations, restructuring, and closings
  • Administration and analysis of annual employee engagement surveys
  • Management of P&C Help Desk ensuring timely resolution of issues and reporting of trends
  • Management of P&C vendors including contract administration, vendor relationships, and quarterly business reviews
  • Other duties as assigned per the demands of the business



Competencies, Education and/or Experience:


Competencies:

  • Proven ability to build strong and thoughtful relationships with teammates, employees, and Business Partners
  • Self-starter with strong work ethic
  • A high level of ownership, confidentiality, and attention to detail
  • Strong PC skills (MS Office, spreadsheets, internet, etc.)
  • Advanced analytical skills, including high level proficiency with Excel
  • Exceptional communication skills and the ability to regularly interact with employees, managers, Senior Leadership, and C-Level Executives
  • Proven ability to successfully lead a remote team of professional-level employees


Education:

Degree in Human Resources or other relevant business area, Current SHRM or HRCI certification(s) highly preferred


Experience:

  • 10+ years of HR Generalist experience
  • 5+ years of management experience
  • Knowledge of employment policy and procedure and federal and state laws


Physical and mental demands:

  • Ability to work in our IL offices 3-5 days per week
  • Be quick to change course when priorities shift
  • Maintain a sense of enthusiasm and urgency
  • Position may require working outside of normal hours as business needs arise
  • Ability to travel when needed