Information Technology Service Desk
3 months ago
A reputable Law Firm based out of Palo Alto, CA is actively hiring for a Sr IT Services Technician who would be responsible for maintaining local IT operations and providing a high-quality technology experience for our lawyers, staff, practice groups, and clients. This role serves as an extension to the Infrastructure, Applications, and Service Management teams, providing local technical knowledge, troubleshooting, and system administration support.
Title: Sr IT Services Technician
Location: Palo Alto, CA
Roles & Responsibilities
- Supports the IT Regional Manager to uphold the local IT experience, delivering a service that is both responsive to identified incidents and proactive in continuously improving the Firm’s technology solutions.
- Serves as the regional office expert in all aspects of PC, laptop, and printer hardware, operating systems, and IT applications.
- Maintains day-to-day operations of the Firm’s audio-visual support for conferences and meetings, including VTCs (video teleconference), Webinars, content sharing, audio/video, digital recording, and editing needs.
- Performs quality checks and promptly correct A/V problems prior to conferences, meetings, and events.
- Coordinates and ensures A/V maintenance and repair activities meet Firm quality controls.
Qualifications:
- Ability to perform moderate document management with a working knowledge of various software such as Word, Excel, and PowerPoint; including but not limited to, creating and editing documents; creating basic spread sheets; loading existing documents onto laptops for meetings.
- General knowledge of audio-visual systems to allow basic set up for microphones and other technology used to support meetings.
- Minimum three years front desk experience in a professional environment; law firm experience preferred.
Key Points
- Onsite work schedule
- Base Salary starting from $65k-$100k with benefits.
- College degree is strongly preferred, ideally in Computer Science, Information Systems, or a related technical discipline.
- 3+ years of relevant experience, ideally in a large Law Firm setting, a comparable professional services organization, or a legal information services provider
- Location: Palo Alto, CA
-
Information Technology Service Desk
1 month ago
palo alto, United States Russell Tobin Full timeA reputable Law Firm based out of Palo Alto, CA is actively hiring for a Sr IT Services Technician who would be responsible for maintaining local IT operations and providing a high-quality technology experience for our lawyers, staff, practice groups, and clients. This role serves as an extension to the Infrastructure, Applications, and Service Management...
-
Information Technology Service Desk
1 week ago
Palo Alto, United States Russell Tobin Full timeA reputable Law Firm based out of Palo Alto, CA is actively hiring for a Sr IT Services Technician who would be responsible for maintaining local IT operations and providing a high-quality technology experience for our lawyers, staff, practice groups, and clients. This role serves as an extension to the Infrastructure, Applications, and Service Management...
-
Information Technology Service Desk
1 week ago
palo alto, United States Russell Tobin Full timeA reputable Law Firm based out of Palo Alto, CA is actively hiring for a Sr IT Services Technician who would be responsible for maintaining local IT operations and providing a high-quality technology experience for our lawyers, staff, practice groups, and clients. This role serves as an extension to the Infrastructure, Applications, and Service Management...
-
IT Service Desk Analyst
1 week ago
Palo Alto, United States TalentBurst Full timeJob Title:- IT Service Desk Analyst - Fully onsite Location:- Palo Alto, CA- 94304 Duration:- 3+ months Job Description:- Responsibilities: Provides in person support at the Tech Bar and will be the face of IT Service Desk for the Palo Alto HQ offices. Manages the onboarding of all New Hires, laptops and shipments/coordination, and is the host of IT...
-
IT Service Desk Analyst
1 week ago
Palo Alto, United States Varite Full timeJob Description: Provides in person support at the Tech Bar and will be the face of IT Service Desk for the Palo Alto HQ offices. Manages the onboarding of all Rubrik New Hires, laptops and shipments/coordination, and is the host of IT Orientation. Supports Tier 1 and 2 service requests and incident Provide Service Desk support that includes: initial problem...
-
Information Technology Support Assistant
2 weeks ago
Palo Alto, California, United States Governors State University Full timeJob SummaryThe Information Technology Support Assistant - Extra Help provides technical support for the Learning Management System and Instructional Technology Integration at Governors State University. This role is responsible for providing direct support to all stakeholders that rely on Center for Teaching and Learning resources and services.Key...
-
IT Service Desk Analyst
5 days ago
palo alto, United States Cypress HCM Full timeIT Service Desk Analyst Responsibilities:Provides in person support at the Tech Bar and will be the face of IT Service Desk for the Palo Alto HQ offices.Manages the onboarding of all New Hires, laptops and shipments/coordination, and is the host of IT Orientation.Supports Tier 1 and 2 service requests and incidentsProvide Service Desk support that includes:...
-
IT Service Desk Analyst
1 week ago
Palo Alto, United States Cypress HCM Full timeIT Service Desk Analyst Responsibilities:Provides in person support at the Tech Bar and will be the face of IT Service Desk for the Palo Alto HQ offices.Manages the onboarding of all New Hires, laptops and shipments/coordination, and is the host of IT Orientation.Supports Tier 1 and 2 service requests and incidentsProvide Service Desk support that includes:...
-
IT Service Desk Analyst
7 days ago
Palo Alto, United States TalentBurst Full timeJob Title:- IT Service Desk Analyst - Fully onsite Location:- Palo Alto, CA- 94304 Duration:- 3+ months Job Description:- Responsibilities: Provides in person support at the Tech Bar and will be the face of IT Service Desk for the Palo Alto HQ offices. Manages the onboarding of all New Hires, laptops and shipments/coordination, and is the host of IT...
-
IT Service Desk Analyst
1 week ago
palo alto, United States Cypress HCM Full timeIT Service Desk Analyst Responsibilities:Provides in person support at the Tech Bar and will be the face of IT Service Desk for the Palo Alto HQ offices.Manages the onboarding of all New Hires, laptops and shipments/coordination, and is the host of IT Orientation.Supports Tier 1 and 2 service requests and incidentsProvide Service Desk support that includes:...
-
Senior IT Technology Specialist
4 weeks ago
Palo Alto, California, United States PsiNapse Technology, Ltd. Full timeJob OverviewPsiNapse Technology, Ltd. is seeking a highly skilled Senior IT Technology Specialist to join their team. The ideal candidate will have a strong background in ensuring the smooth operation of office technology systems, including desktops, printers, scanners, audio visual equipment, and mobile devices.Key ResponsibilitiesUtilize a ticketing system...
-
Chief Information Technology Officer
2 weeks ago
Palo Alto, California, United States Plume Ltd Full timeJob Title: Director, Information TechnologyPlume Ltd is seeking a seasoned IT leader to join our team as Director, Information Technology. This role will oversee the development and execution of the company's IT strategy, ensuring alignment with our business objectives.Key Responsibilities:Develop and implement IT strategies to support business growth and...
-
Chief Information Technology Officer
3 days ago
Palo Alto, California, United States Plume Ltd Full timeJob Title: Chief Information Technology OfficerAt Plume Ltd, we're looking for a seasoned IT leader to drive the development and growth of our Information Technology department. As a Chief Information Technology Officer, you'll oversee the strategic design, implementation, and maintenance of our IT infrastructure, ensuring it aligns with our company's...
-
Help Desk Support
3 weeks ago
Palo Alto, United States Robert Half Full timeDescription We are offering a contract to hire employment opportunity for a Help Desk Analyst I in Palo Alto, California. This position is within the tech industry and is based in an office environment. As a Help Desk Analyst I, your role will focus on addressing IT issues, collaborating with IT teams, handling software troubleshooting, and managing various...
-
Palo Alto, California, United States InsideHigherEd Full timeJob Opportunity: Adjunct Faculty in Information TechnologyInsideHigherEd is seeking a qualified Adjunct Faculty member to teach Information Technology courses in the Division of Science, Mathematics and Technology at Governors State University.Required QualificationsMaster's degree in Information Technology or a related fieldTeaching experience in university...
-
Help Desk Support
3 weeks ago
Palo Alto, United States Robert Half Full timeJob DescriptionJob DescriptionWe are offering a contract to hire employment opportunity for a Help Desk Analyst I in Palo Alto, California. This position is within the tech industry and is based in an office environment. As a Help Desk Analyst I, your role will focus on addressing IT issues, collaborating with IT teams, handling software troubleshooting, and...
-
IT Help Desk Technician
1 month ago
Palo Alto, United States Milestone Technologies Full timeCompany Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over...
-
IT Help Desk
4 weeks ago
Palo Alto, United States Motion Recruitment Partners, LLC Full timeInstallation and on-site service of computer & telecom networking equipment at various customer sites. Products handled by this position: All major data network equipment including; computer hardware, network hardware, peripherals, Microsoft and CISCO products, Dell, telephone PBX and VOIP hardware. Responsibilities include, but are not limited to: ...
-
Front Desk Ambassador
2 weeks ago
Palo Alto, California, United States Radiate Hospitality, LLC Full timeJob SummaryWe are seeking a highly skilled and customer-focused Guest Service Concierge to join our Front Desk Team at Radiate Hospitality, LLC. As a key member of our team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key ResponsibilitiesProvide top-notch service to guests, covering...
-
Front Desk Ambassador
3 weeks ago
Palo Alto, California, United States Radiate Hospitality, LLC Full time{"title": "Guest Service Concierge", "description": "Key ResponsibilitiesProvide exceptional service to guests, covering all front desk, bellmen, and concierge responsibilities, including checking in and out, luggage services, restaurant/tour reservations, and hotel/city information.Build meaningful relationships with guests and create a unique experience...