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Director of Operations
2 months ago
Position Title: Director of Operations - Home Elevator Installations and Service
Job Description:
We are seeking a dynamic and experienced Director of Operations to lead our home elevator installations and service company towards growth while uplifting team morale. The ideal candidate will possess a strong background in operations management within the construction or home improvement industry, with a proven track record of implementing strategies for business expansion and fostering a positive work culture.
Responsibilities:
1. **Strategic Planning:** Develop and execute strategic plans to drive business growth, including expansion into new markets, diversification of services, and enhancement of customer satisfaction.
2. **Operational Efficiency:** Streamline processes and procedures to optimize efficiency in all aspects of the business, from sales and marketing to installation and service delivery.
3. **Team Leadership:** Provide strong leadership to the operations team, fostering a collaborative and supportive work environment. Motivate and empower employees to achieve their full potential and contribute to the company's success.
4. **Quality Assurance:** Ensure that all installations and services meet high-quality standards and comply with relevant regulations and industry best practices.
5. **Customer Relations:** Oversee customer relations initiatives to build and maintain strong relationships with clients, ensuring their needs are met and exceeded.
6. **Financial Management:** Manage the budgeting and financial performance of the operations department, identifying opportunities for cost savings and revenue growth.
7. **Vendor Management:** Collaborate with vendors and suppliers to negotiate contracts, monitor performance, and ensure timely delivery of materials and equipment.
8. **Safety Compliance:** Implement and enforce safety protocols to ensure the well-being of employees and clients throughout all operations.
9. **Continuous Improvement:** Drive a culture of continuous improvement, encouraging innovation and creativity to stay ahead of industry trends and enhance competitiveness.
Requirements:
1. Bachelor's degree in Business Administration, Operations Management, or a related field. MBA preferred.
2. Proven experience in operations management, preferably within the construction or home improvement industry.
3. Strong leadership and interpersonal skills, with the ability to inspire and motivate teams.
4. Excellent problem-solving and decision-making abilities, with a strategic mindset.
5. Solid understanding of financial management principles and budgeting processes.
6. Knowledge of relevant regulations and safety standards in the construction industry.
7. Effective communication skills, both verbal and written.
8. Ability to work under pressure and meet tight deadlines.
If you believe you have the qualifications and drive to excel in this role, we encourage you to apply and become part of our team as we embark on an exciting journey of growth and success.
