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Solar Inside Sales Representative

2 months ago

Malvern, United States Saint-Gobain North America Full time

What’s the job?

The Inside Sales Representative serves as the first line of contact between customers and the business. This role will have the responsibility for managing and achieving an assigned sales objective of the CT Solar Solutions portfolio, responding to customer questions and inquiries, proactively engaging active and prospective customers, lead prospecting and qualification, initial assessment generation, and providing customer feedback to the internal team.


The role will involve multi-tasking on many different levels in a commercial/Sales capacity for the CT Solar Solutions business. The role will be an integral part of the sales organization. Major objectives will be to qualify, manage and follow up on new leads (from website, call centers, tradeshows and other sources), actively follow up on contractor onboarding and installation processes, reporting results and initiating actions. This role will work hand-in-hand with the sales and customer success organizations and ensure all activities are documented and tracked in the CRM tool. An employee in this position must focus on customers' expectations, responding in real-time to inquiries, prevent problems (and elevate them to the appropriate management level, when needed), and strive for continuous improvement resulting in improved results for themselves, customers and the overall business.


What will you do?

  • Screen, prospect, qualify, manage, and follow up with new leads (homeowners, contractors/installers, distributors, architects, builders)
  • Document and manage Sales Force pipeline
  • Provide adequate support to customers, including responding to inquiries, providing and following up on end consumer leads, and generating estimation or initiative assessment quotes


What do you bring?

  • High School Diploma/GED required; Bachelor's degree preferred.
  • 2+ years experience in solar products and/or installation required
  • 2+ years experience in retail to consumers preferred
  • Excellent communication and organizational skills
  • Proficient in Microsoft Office Suite
  • Ability to multi-task and change work schedule due to competing and changing priorities
  • Self-Starter with ability (and desire) to work autonomously at times.
  • Knowledge of Customer Relationship Management (CRM)Software
  • Understanding of selling processes through various channels


What are our perks?

We provide unique options to fit your unique lives Our Total Rewards Program is customizable to accommodate your needs.


Our menu of flexible options includes, but is not limited to:

  • Excellent healthcare options: Medical, vision, prescription & dental
  • Family Focus & Balance: Parental leave, paid time-off and Employee Assistance Program
  • Financial Security: Competitive 401(k), Company-funded Retirement Accumulation Plan and Employee Stock Purchase Program (PEG)
  • Tuition Reimbursement: Continuing education for every season of your career
  • Pet Insurance options: Insurance plan & prescription discount program for your furry friends
  • Employee Recognition Programs
  • PerkSpot: Our exclusive one-stop online discount marketplace
  • LiveWell: Rewarding you for living a healthy lifestyle


At Saint-Gobain, our employees have pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, & Collaboration. Our company encourages diversity and inclusion in all its forms while making the world a more beautiful and sustainable home.


Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.