Documentation Specialist
3 weeks ago
Job Title: Documentation Specialist
Location: Onsite, Waterloo, IA
Pay Rate: $28-30ph (Based on Experience)
Assignment Length: 23 Months (As a W2 employee of KellyOCG)
Searching for the right job can be challenging and time-consuming. At KellyOCG, we're here to simplify the process for you. We’re seeking a contingent Documentation Specialist to work at a cutting-edge facility. This might just be the opportunity you’ve been waiting for.
Responsibilities
As a Documentation Specialist, you will:
• Collaborate with team members to define, develop, and document our software development lifecycle and processes
• Draft, maintain, and facilitate training on software development system processes and work instructions
• Process software change requests and problem reports to assure adherence to the product delivery process and to comply with ISO 9001 certification standards to meet audit requirements
• Review and verify work process steps performed by Software Engineers for accuracy and completion
• Provide administration and subject matter expert support for various embedded software development tools
• Develop and sustain knowledge sharing tools including various SharePoint sites
• Execute FOCUS onboarding/offboarding duties and our new employee orientation training program
• Facilitate, and contribute to various meetings regarding software process improvements and identified defects/bugs
• Embrace and promote the Charthouse Learning FISH Philosophy to enhance employee engagement and foster overall team culture
Required Skills, Knowledge, & Relevant Work Experience
• Acute attention to detail and focus on process
• Strong written and verbal communication skills
• High level of flexibility including the ability to handle rapidly changing priorities
• Experience in Microsoft Office applications as well as the ability to learn new tools
• Expertise in planning, organizing, prioritizing, and overseeing activities to efficiently meet business objectives
• Proficient in maintaining security, integrity, and compliance of engineering intellectual property
• Comprehensive knowledge and skills to act independently while guiding and training others on processes and software
Desired Skills, Knowledge, & Relevant Work Experience
• Experience with Microsoft SharePoint
• Experience in embedded software development
Education
• Bachelor’s degree in business, communications, or a related field
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