Information Technology Support Specialist 3rd Shift

2 weeks ago


Waterloo, Iowa, United States EPITEC Full time
Job Title: Information Technology Support Specialist 3rd Shift

EPITEC is seeking a highly skilled Information Technology Support Specialist to join our team on the 3rd shift. As a key member of our IT team, you will provide top-notch support to our Waterloo IA location.

Job Summary:

We are looking for a motivated and detail-oriented IT Support Specialist to provide onsite deskside Tier 2 support to our Waterloo IA location. The successful candidate will be responsible for performing standard processes and operations, documenting information, and communicating effectively with external contacts.

Key Responsibilities:
  • Perform and monitor standard processes and operations, including imaging computers, replacing printer toner, and resolving trouble tickets from ServiceNow queues.
  • Document and distribute information, including updating assets in Asset Center, following KB articles for problem resolution, and following unit-specific processes.
  • Communicate effectively via email and create and maintain basic documents and records, including contact lists, process logs, and problem incidence reports.
  • Recognize and resolve problems with processes and operations, and report to others those problems that fall outside established procedures.
  • Maintain equipment, supplies, and data supporting processes and operations, including scheduling routine equipment maintenance, ordering supplies, and interacting with suppliers.
  • Apply technical knowledge to support processes and operations, including understanding basic printer operations and performing troubleshooting by following KB articles.
Requirements:

To be successful in this role, you will need to have a strong understanding of IT support principles and practices, excellent communication and documentation skills, and the ability to work effectively in a team environment.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented IT Support Specialist looking for a new challenge, please submit your application today.



  • Waterloo, Iowa, United States Sunrise Systems, Inc. Full time

    Job Title: Infrastructure Support SpecialistLocation: Waterloo, IADuration: 35 Months On W2 Contract 3rd shift IT supportThis is a 3rd shift position that will work ONSITE.Job Description:Provide onsite deskside Tier 2 support to the Waterloo IA location by performing the following duties:Perform standard processes or operations that are highly stable and/or...


  • Waterloo, Iowa, United States Kelly Science, Engineering, Technology & Telecom Full time

    Job Title: Computer Support SpecialistWe are seeking a skilled Computer Support Specialist to join our team at Kelly Science, Engineering, Technology & Telecom. As a key member of our IT department, you will provide onsite deskside Tier 2 support to our Waterloo, IA location.Job Summary:The successful candidate will be responsible for providing technical...


  • Waterloo, Iowa, United States Kelly Science, Engineering, Technology & Telecom Full time

    Job Title: Computer Support SpecialistWe are seeking a skilled Computer Support Specialist to join our team at Kelly Science, Engineering, Technology & Telecom.Job Summary:The successful candidate will provide onsite deskside Tier 2 support to our Waterloo IA location, performing a variety of tasks including imaging computers, replacing printer toner, and...


  • Waterloo, Iowa, United States Sunrise Systems, Inc. Full time

    Job Title: Computer Support Associate I - Infrastructure EngineerLocation: Waterloo, IADuration: 35 Months On W2 Contract 3rd shift IT supportThis is a 3rd shift position that will work ONSITE.Job Description:We are seeking a skilled Computer Support Associate I - Infrastructure Engineer to join our team at Sunrise Systems, Inc. in Waterloo, IA. As a key...


  • Waterloo, Iowa, United States Kelly Science, Engineering, Technology & Telecom Full time

    Job Title: Computer Support SpecialistJob Summary: We are seeking a skilled Computer Support Specialist to provide onsite deskside Tier 2 support to our Waterloo IA location. The successful candidate will perform a variety of tasks, including imaging computers, replacing printer toner, disposing of outdated assets, and resolving trouble tickets from...


  • Waterloo, Iowa, United States Kelly Science, Engineering, Technology & Telecom Full time

    Job Title:Computer Support SpecialistJob Summary:Provide onsite deskside Tier 2 support to the Waterloo location through performing various duties including imaging computers, replacing printer toner, and resolving trouble tickets from ServiceNow queues.Key Responsibilities:• Perform standard processes or operations that are highly stable and/or relatively...

  • Resident Assistant

    1 month ago


    Waterloo, Iowa, United States Friendship Village Retirement Community Full time

    Job DescriptionSenior Caregiver OpportunityFriendship Village Retirement Community is seeking a compassionate and dedicated Senior Caregiver to join our team at Lakeview Lodge, our Assisted Living setting. As a Senior Caregiver, you will play a vital role in providing personalized care and support to our retired seniors, enabling them to maintain their...


  • Waterloo, Iowa, United States TEKsystems Full time

    Job Summary:We are seeking an IT Support Specialist to join our team at TEKsystems. As an IT Support Specialist, you will be responsible for providing technical support and assistance to our clients in the healthcare industry.Key Responsibilities:Provide technical support and assistance to clients in the healthcare industryDeploy and install hardware and...


  • Waterloo, Iowa, United States HealthCare Support Full time

    Echocardiography SpecialistHealthCare Support is seeking a skilled Echocardiography Specialist for a 13-week contract in Iowa. This role offers a unique opportunity to work with a leading healthcare provider and contribute to the delivery of high-quality patient care.Benefits of this Echocardiography Specialist Role:Immediate enrollment in Health...


  • Waterloo, Iowa, United States Kelly Services Inc Full time

    At Kelly Services Inc, we are seeking a highly skilled IT Support Specialist to join our team in Waterloo, IA.The successful candidate will be responsible for providing onsite deskside Tier 2 support to our Waterloo location, working on a long-term W2 contract with a competitive pay rate of $28 per hour.The IT Support Specialist will be responsible for a...


  • Waterloo, Iowa, United States Kelly Services Inc Full time

    Job SummaryWe are seeking a skilled Computer Support Specialist to join our team at Kelly Services Inc. as an Infrastructure Engineer. This is a long-term contract position with a competitive hourly rate of $28.The successful candidate will provide on-site Tier 2 support to our Waterloo, IA location, performing a range of duties including imaging computers,...


  • Waterloo, Iowa, United States Entegee Full time

    Job OverviewWe are seeking a highly skilled Computer Support Specialist to join our team at Entegee. As a key member of our technical support team, you will be responsible for providing top-notch support to our clients, ensuring their IT systems are running smoothly and efficiently.Key Responsibilities:Provide onsite and remote technical support to...


  • Waterloo, Iowa, United States HealthCare Support Full time

    Job Title: Echo TechnologistWe are seeking a skilled Echo Technologist to join our team at HealthCare Support. As an Echo Technologist, you will play a critical role in providing high-quality patient care and contributing to the success of our healthcare team.Job Summary:The Echo Technologist will be responsible for performing echocardiograms and other...


  • Waterloo, Iowa, United States Volt Full time

    Job Summary:Volt is seeking a skilled Desktop Support Associate to join our team in Waterloo, IA. As a Desktop Support Associate, you will be responsible for providing technical support and assistance to our clients. Your primary duties will include monitoring and performing standard processes, documenting information, and interacting with external...


  • Waterloo, Iowa, United States Advanced Heat Treat Corp Full time

    About the Role:We are seeking a Part Time Production Support Specialist to join our team at our Burton Ave, Waterloo, IA facility. This part-time schedule is ideal for individuals looking for a second job or wanting to work limited hours.Key Responsibilities:Provide support to Equipment Operators and Technicians by carefully following process instructions...

  • Welding Specialist

    2 weeks ago


    Waterloo, Iowa, United States Power Engineering And Mfg Ltd Full time

    Job DescriptionAt Power Engineering And Mfg Ltd, we are seeking a skilled Welding Specialist to join our team.Key Responsibilities:Perform MIG and TIG welding operationsRead and interpret blueprints to ensure accurate dimensionsCalculate and verify welding dimensionsInspect structures and materials to be weldedOperate and maintain welding equipmentMonitor...

  • Support Specialist

    2 weeks ago


    Waterloo, Iowa, United States North Star Community Services Full time

    Empowering Individuals, Enriching LivesAt North Star Community Services, we are dedicated to providing exceptional support to individuals with disabilities. We are seeking a compassionate and flexible Day Habilitation Specialist to join our team.This role offers a unique opportunity to make a positive impact on the lives of others. As a Day Habilitation...


  • Waterloo, Iowa, United States Staff Finders Inc Full time

    About the JobWe are seeking a skilled Facilities Maintenance Specialist to join our team in a dynamic manufacturing environment. The ideal candidate will be responsible for ensuring the operational efficiency and maintenance of plant equipment, with a focus on CNC machinery, while also providing support in supervising skilled trades personnel.Key...


  • Waterloo, Iowa, United States POS Professional Office Services, Inc. Full time

    At POS Professional Office Services, Inc., we're seeking a skilled Customer Support Specialist to join our Customer Care/Sales Support Department in Waterloo, IA.The ideal candidate will have a strong understanding of customer service, excellent communication skills, and an enthusiasm for helping customers achieve their goals.Key responsibilities...


  • Waterloo, Iowa, United States ATC, Inc. Full time

    Job Title: Help Desk Support SpecialistJob Summary:We are seeking a highly skilled Help Desk Support Specialist to join our team at ATC, Inc. The successful candidate will provide onsite deskside Tier 1 support to our Waterloo, IA location.Key Responsibilities:* Provide technical support to end-users via phone, email, and in-person* Troubleshoot and resolve...