Documentation Specialist

5 days ago


Waterloo, Iowa, United States KYYBA Full time
Job Description

As a Documentation Specialist at Kyyba, you will play a crucial role in defining, developing, and documenting our software development lifecycle and processes. This position requires strong collaboration skills, attention to detail, and the ability to communicate complex information effectively.

Key Responsibilities:

  • Collaborate with team members to develop and maintain software development system processes and work instructions.
  • Draft, review, and facilitate training on software development system processes and work instructions.
  • Process software change requests and problem reports to ensure adherence to the product delivery process and compliance with ISO 9001 certification standards.
  • Review and verify work process steps performed by Software Engineers for accuracy and completion.
  • Provide administration and subject matter expert support for various embedded software development tools.
  • Develop and sustain knowledge sharing tools, including various SharePoint sites.
  • Execute FOCUS onboarding/offboarding duties and our new employee orientation training program.
  • Facilitate and contribute to various meetings regarding software process improvements and identified defects/bugs.

Requirements:

  • Acute attention to detail and focus on process.
  • Strong written and verbal communication skills.
  • High level of flexibility, including the ability to handle rapidly changing priorities.
  • Experience in Microsoft Office applications and the ability to learn new tools.
  • Expertise in planning, organizing, prioritizing, and overseeing activities to efficiently meet business objectives.
  • Proficient in maintaining security, integrity, and compliance of engineering intellectual property.
  • Comprehensive knowledge and skills to act independently while guiding and training others on processes and software.

Desired Skills:

  • Experience with Microsoft SharePoint.
  • Experience in embedded software development.

Education:

  • Bachelor's degree in business, communications, or a related field.


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