Help Desk Support Specialist
1 month ago
Part time: 20h/ week
Job description:
Job Overview:
MDC Precision is seeking a skilled and customer-oriented Helpdesk Support Specialist to join our team. The ideal candidate will have experience with Office 365, Intune, Defender, Azure, and desktop support. This role involves providing technical assistance to end-users, troubleshooting hardware and software issues, and ensuring the smooth operation of our IT infrastructure.Key Responsibilities:
Technical Support:
Provide first-level support to end-users for hardware, software, and network issues.
Troubleshoot and resolve issues related to Office 365, Intune, Defender, Azure, and desktop environments.
Assist users with setup, configuration, and troubleshooting of workstations, printers, and other peripheral devices.
Office 365 Administration:
Manage user accounts, permissions, and access within Office 365.
Support email configuration, troubleshooting, and maintenance in Outlook.
Assist with SharePoint and OneDrive support and administration.
Intune & Defender Management:
Deploy, configure, and manage devices using Microsoft Intune.
Ensure devices are compliant with security policies and standards.
Monitor and manage endpoint protection using Microsoft Defender.
Azure Support:
Provide support for Azure-based services and resources.
Assist with the deployment and management of virtual machines and other Azure resources.
Troubleshoot connectivity and performance issues related to Azure services.
Desktop Support:
Install, configure, and maintain desktop and laptop computers.
Support software installations, updates, and patches.
Perform routine maintenance and updates to ensure optimal performance.
Customer Service & Communication:
Respond promptly to support requests and document resolutions.
Maintain effective communication with end-users, keeping them informed of issue status and resolution.
Provide training and guidance to end-users on best practices and use of IT resources.
Documentation & Reporting:
Maintain accurate records of support requests and resolutions in the helpdesk ticketing system.
Create and update technical documentation and knowledge base articles.
Generate reports on support metrics and trends.
Qualifications:
Proven experience as a Helpdesk Support Specialist or similar role.
Strong knowledge of Office 365, Intune, Defender, and Azure.
Proficiency in desktop support for Windows and Mac operating systems.
Excellent troubleshooting and problem-solving skills.
Strong communication and interpersonal skills.
Ability to work independently and manage time effectively.
Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Modern Desktop Administrator Associate) are a plus.
A valid driver's license and reliable transportation.
-
Help Desk Support Specialist
4 weeks ago
Hayward, California, United States Info Way Solutions Full timeJob Title: Help Desk Support SpecialistJob Summary:We are seeking a skilled and customer-oriented Help Desk Support Specialist to provide technical assistance to end-users, troubleshoot hardware and software issues, and ensure the smooth operation of our IT infrastructure.Key Responsibilities:Provide first-level support to end-users for hardware, software,...
-
Help Desk Support Specialist
1 month ago
Hayward, United States Info Way Solutions Full timePart time: 20h/ weekJob description:Job Overview:MDC Precision is seeking a skilled and customer-oriented Helpdesk Support Specialist to join our team. The ideal candidate will have experience with Office 365, Intune, Defender, Azure, and desktop support. This role involves providing technical assistance to end-users, troubleshooting hardware and software...
-
Service Specialist
3 weeks ago
Hayward, United States Sevenwinds Casino Lodge and Conference Center Full timeDescriptionJob DescriptionJob Title: Service SpecialistDepartment: Housekeeping/LodgeReports to: Shift Lead/ Lead Supervisor Pay Grade: NE3 Position Type: Non-keyBasic purpose or function: The Service Specialist Team Member for the Sevenwinds Casino, Lodge &Conference Center will be responsible for ensuring the highest standard of cleanliness, sanitation and...
-
Service Specialist
3 months ago
Hayward, United States Sevenwinds Casino Lodge and Conference Center Full timeDescriptionJob DescriptionJob Title: Service SpecialistDepartment: Housekeeping/LodgeReports to: Shift Lead/ Lead Supervisor Pay Grade: NE3 Position Type: Non-keyBasic purpose or function: The Service Specialist Team Member for the Sevenwinds Casino, Lodge &Conference Center will be responsible for ensuring the highest standard of cleanliness, sanitation and...
-
Professional Talent Growth Specialist
2 days ago
Hayward, California, United States Eden Housing Full timeJob SummaryWe are seeking a highly skilled and organized Professional Talent Growth Specialist to join our team at Eden Housing. The successful candidate will be responsible for assisting in the corporate office on a wide range of administrative tasks and special projects supporting the Talent Development Team.About UsEden Housing is a leading provider of...
-
Service Specialist
3 months ago
Hayward, United States Sevenwinds Casino Lodge and Conference Center Full timeDescriptionJob Description Job Title: Service Specialist Department: Housekeeping/Lodge Reports to: Shift Lead/ Lead Supervisor Pay Grade: NE3 Position Type: Non-key Basic purpose or function: The Service Specialist Team Member for the Sevenwinds Casino, Lodge &Conference Center will be responsible for ensuring the highest standard of cleanliness,...
-
Service Specialist
8 hours ago
Hayward, United States Sevenwinds Casino Lodge and Conference Center Full timeDescriptionJob Description Job Title: Service Specialist Department: Housekeeping/Lodge Reports to: Shift Lead/ Lead Supervisor Pay Grade: NE3 Position Type: Non-key Basic purpose or function: The Service Specialist Team Member for the Sevenwinds Casino, Lodge &Conference Center will be responsible for ensuring the highest standard of cleanliness,...
-
Inventory and Administrative Support Specialist
1 month ago
Hayward, California, United States Kimco Staffing Services Full timeJob SummaryWe are seeking a highly organized and detail-oriented Inventory and Administrative Support Specialist to join our team. The successful candidate will assist the Warehouse Manager with administrative duties and support the Operations Team with various inventory-related tasks.The ideal candidate will have experience working with distribution and...
-
Scientific Support Specialist
4 weeks ago
Hayward, California, United States Thermo Fisher Scientific Full timeJob Summary:Thermo Fisher Scientific is seeking a highly motivated and detail-oriented Scientific Support Specialist to join our Unity Lab Services team. As a Scientific Support Specialist, you will be responsible for providing scientific support services within our core offerings, including stockroom and point-of-use inventory management, sourcing and order...
-
Administrative Support Specialist
4 weeks ago
Hayward, California, United States Tiburcio Vasquez Health Center Full timeJob SummaryWe are seeking a highly skilled and organized Administrative Support Specialist to provide exceptional support to our Executive Team. The ideal candidate will have a strong background in administrative operations, excellent communication skills, and the ability to work effectively in a fast-paced environment.Key Responsibilities:Provide...
-
After School Support Specialist
4 weeks ago
Hayward, California, United States Wyndy LLC Full timeJob SummaryWe are seeking a dedicated and enthusiastic individual to join our team as an After School Support Specialist. In this role, you will provide support to students in after school programs, creating engaging and educational activities that promote learning and development. Your strong communication and interpersonal skills will enable you to work...
-
International Student Advisor
2 days ago
Hayward, California, United States Cal State East Bay Full timeJob SummaryWe are seeking a highly motivated and detail-oriented International Student Advisor - Compliance Specialist to join our team at Cal State East Bay. This role will be responsible for providing support and assistance to international students and scholars, ensuring compliance with federal regulations and university policies.ResponsibilitiesF-1...
-
Network Technician
2 days ago
Hayward, United States Qual IT Resources Full timeITSM/Network SpecialistThe Information Technology Service Management (ITSM), Network Specialist role is responsible for ITSM in the Company’s Northwest region locations (Northern California, Portland, and Seattle). Objectives will include the care and management of all IT needs within their respective regional locations. Primary drivers of this function...
-
Accounting Specialist
4 weeks ago
Hayward, California, United States Renewal by Andersen Full timeAccounting SpecialistRenewal by Andersen is seeking an experienced Accounting Specialist to join our Finance/Accounting team in Hayward, CA. In this role, you will be responsible for Accounts Receivable and Accounts Payable tasks, including working with the finance team and PCs to help customers with their payments and collections. You will also provide...
-
Service Specialist
4 weeks ago
Hayward, Wisconsin, United States Sevenwinds Casino Lodge and Conference Center Full timeJob Title: Service SpecialistJob Summary:We are seeking a highly motivated and detail-oriented Service Specialist to join our team at the Sevenwinds Casino, Lodge & Conference Center. As a Service Specialist, you will be responsible for ensuring the highest standard of cleanliness, sanitation, and safety in our establishment.Responsibilities:* Maintain...
-
Maintenance and Sanitation Specialist
1 month ago
Hayward, Wisconsin, United States Kwik Trip Full timeAre you a problem-solver with a passion for keeping things running smoothly? Kwik Trip is seeking a skilled Maintenance and Sanitation Specialist to join our team. As a key member of our facilities team, you will be responsible for maintaining the cleanliness and organization of our stores, car washes, fuel pumps, and equipment. Your attention to detail and...
-
Retail Merchandising Specialist
3 weeks ago
Hayward, California, United States American Greetings Full timeJob SummaryAs a Retail Merchandising Specialist with American Greetings, you will play a vital role in helping us make the world a more thoughtful and caring place. We are seeking a skilled and detail-oriented individual to join our team in maintaining and merchandising our greeting card and gift products in retail locations. About American GreetingsWe are a...
-
Packaging Specialist
1 month ago
Hayward, California, United States Aerotek Full timeJob OverviewAerotek is seeking a skilled Packaging Specialist to join our team in Hayward. As a Packaging Specialist, you will be responsible for operating machinery that packages life-saving products in a state-of-the-art cleanroom environment.Key Responsibilities:Operate machinery to package productsWork in a cleanroom environmentRotate stations every 2...
-
Physical Therapist
4 weeks ago
Hayward, California, United States Next Move Healthcare Full timeJob Title: Physical Therapist - Outpatient SpecialistLocation: Hayward, CaliforniaShift: Monday to Friday, 8:00 AM - 5:00 PMShifts Per Week: 5Scheduled Hours: 40 hours per weekSalary Range: $85,000 - $95,000 annuallyBonuses:Up to $20,000 for relocation, sign-on bonuses, and/or student loan assistanceJob Overview:This full-time position offers a work-life...
-
Information Technology Specialist
4 weeks ago
Hayward, California, United States U.S. Army Full timeJob Summary: We are seeking a highly skilled Information Technology Specialist to join our team. As an IT Specialist, you will be responsible for maintaining, processing, and troubleshooting military computer systems/operations.Key Responsibilities:Maintenance of networks, hardware, and software.Provide customer and network administration services.Construct,...