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Global ERP Implementation Manager

3 months ago

Elk Grove Village, United States PRIMEdge, Inc. Full time

PRIMEdge Inc, a private growing portfolio of companies offers an exciting opportunity with a fast-growing company. We seek a self-motivated, detail oriented, problem solver, with strong organizational skills to serve as ERP System Specialist to help with Implementation, Documentation, and User Support.

 

This role is a vital position within the Company, as indicated by the fact the successful candidate will be working directly with the Company President. System Specialist will be responsible for leading a system Implementation / Upgrade for a global group of companies.   


The ERP in question, IFS, is not well known in the US. PRIMEdge is seeking an ERP System Administrator who is comfortable learning a new ERP, as well as implementing it, documenting the implementation, and supporting users.   


Responsibilities Include:

· Lead the approaching re-implementation to a new version of the legacy software, including configuration, quality assurance and user acceptance testing. 

· Collaborate with cross-functional teams to ensure the successful implementation of ERP and other systems.

· Troubleshoot ERP errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues.

· Provide documentation and technical specifications for managing current infrastructure and/or planning and implementing new or upgrades of IT infrastructure.

· Perform user setup, including system access and associated administrative functions. 

· Troubleshoot and resolve ERP related software, hardware, user access or other problems. 

· Manage ERP software and consulting/support vendors to ensure systems run efficiently and smoothly.

· Installation, configuration, testing, and maintaining of system regular system updates (two per year). 

· Evaluate optimal location for hosting ERP, including determination of capacity, storage planning, and database performance.

· Prepare system support documentation for ERP, enabling others to perform necessary tasks by referencing the manual. 

· Lead continual user development. 

· Analyze user requirements, procedures, and problems to automate or improve existing systems.

· Working with outside IT service, maintain stable and consistent connectivity across all network computers and monitor disaster recovery procedures.

· Modify security files and applications as able and necessary to provide specialized access, allow new software to be installed or integrated, or correct errors.

· The successful candidate will work directly with Company President on these critical projects. 


Qualifications

  • Degree in IT, Computers, System Administration, or a related field, or equivalent experience
  • Experience with previous upgrades/implementations/re-implementations is required
  • 3-5 years’ experience as System Specialist or Administrator
  • Strong communication as well as organizational skill
  • Strong knowledge of systems and networking software, hardware, and networking protocols
  • Deadline and detail-oriented
  • Ability to manage your own time
  • Record-keeping and file proficiency 
  • Since this position involves security, candidates must successfully pass a background check