![Saint-Gobain North America](https://media.trabajo.org/img/noimg.jpg)
Manufacturing Infrastructure Support Technician
3 months ago
What’s the job?
The Manufacturing Infrastructure Support Technician position will join a new team dedicated to develop, support, maintain and troubleshoot problems related to the manufacturing IT / OT environments across the Saint Gobain North American facilities. This position will be responsible for regional implementation and maintenance of an IT infrastructure in compliance with standards developed by Saint Gobain Technology Services. The manufacturing IT infrastructure can be unique to each plant and business requiring a strong understanding of plant processes to avoid unnecessary interruption or downtime. In this role, traditional IT infrastructure skills will be leveraged to support OT and manufacturing 4.0 initiatives.
What will you do?
Administration and Support of Local Resources
- Support, manage, develop, implement and troubleshoot all local data rooms remotely when possible and onsite as needed within a region.
- Rack, stack and cable IT servers, storage and related equipment.
- Install, configure and maintain IT systems and technologies including but not limited to:
MS Windows workstation and servers. Red Hat Linux servers, Storage appliances/SAN, Vmware. VEEAM, Veritas NetBackup, Lansweeper, CyberX industrial network monitoring, Palo Alto firewall rulesets, and HP/Aruba switches.
- Track incidents using Service Now ITSM through completion and documentation stages
- Troubleshoot and resolve incidents. Ensure managed infrastructure is monitored for uptime, capacity and utilization and proper handling of service requests (major or minor changes), their recording and the follow-up through implementation
Operations
- Create, maintain and delete Active Directory user accounts and related security groups.
- Monitor resource usage and follow up on system performance and alerts.
- Participate in the change management process (planning, follow-up, approval) and incident management (technical escalation, closing).
- Perform routine disaster recovery testing.
Customer Relations
- Provide innovative ideas to the business in regards to Industrial digital solutions through knowledge sharing and industry trends.
- Ensure that customer needs are taken into account in line with the strategy defined by DSI Group.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Resolve service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Build sustainable relationships and trust with customer through open and interactive communication.
- Follow communication procedures, guidelines and policies.
Manufacturing IT Infrastructure Management
- Consult with local and regional management in the design purchase and implementation of IT systems for the manufacturing network.
- Deliver infrastructure that follows SGTS standards and security compliance requirements including the 28 Minimum Security Rules for Industrial and Logistics Systems (28 MSRs).
- Manage manufacturing IT assets through the entire systems lifecycle.
- Upgrade and replace non-standard IT infrastructure hardware and operating systems.
What do you bring?
- Bachelor’s degree or relevant experience in the required field
- 5+ years applicable work experience within IT and/or technical manufacturing experience is required.
- Prior experience servicing internal customers in a large complex organization is required.
- Certification or equivalent experience in one or more of the following technologies: VMware, Switching/Routing/Firewall, ITSM.
- In depth understanding of manufacturing processes and technology is required.
- Will occasionally require working outside of normal business hours. On-call availability 24/7 with cell phone coverage.
What are our perks?
Certain states require pay information be provided in job postings. Saint-Gobain aims to deliver a comprehensive Total Rewards package to support our employees’ wellbeing and help improve daily life for themselves and their families. We believe in the importance of pay transparency in what we offer prospective candidates and provide the national pay range for this position which is $77,400 to $120,100 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.
In addition to base salary, this position is eligible for an annual bonus. The targeted bonus amount is 10% of base salary based on company and individual performance measures. The Total Target Cash range (base pay and annual bonus) for this position, is $85,100 to $132,100. Bonus payments are part of variable compensation and by nature can vary based on company and individual performance and is not a guarantee.
Our Total Rewards Program is customizable to accommodate your needs.
Our menu of flexible options includes, but is not limited to:
- Excellent healthcare options: Medical, vision, prescription & dental
- Family Focus & Balance: Parental leave, paid time-off and Employee Assistance Program
- Financial Security: Competitive 401(k), Company-funded Retirement Accumulation Plan and Employee Stock Purchase Program (PEG)
- Tuition Reimbursement: Continuing education for every season of your career
- Pet Insurance options: Insurance plan & prescription discount program for your furry friends
- Employee Recognition Programs
- PerkSpot: Our exclusive one-stop online discount marketplace
- LiveWell: Rewarding you for living a healthy lifestyle
At Saint-Gobain, our employees have pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, & Collaboration. Our company encourages diversity and inclusion in all its forms while our products make the world a more beautiful, safer, and sustainable home.
Saint-Gobain provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Saint-Gobain is an equal opportunity employer of individuals with disabilities and supports the hiring of veterans.
-
Manufacturing Infrastructure Support Technician
3 months ago
San Diego, United States Saint-Gobain North America Full timeWhat’s the job?The Manufacturing Infrastructure Support Technician position will join a new team dedicated to develop, support, maintain and troubleshoot problems related to the manufacturing IT / OT environments across the Saint Gobain North American facilities. This position will be responsible for regional implementation and maintenance of an IT...
-
Manufacturing IT Support Specialist
3 days ago
San Diego, California, United States Saint-Gobain North America Full timeOpportunity: Manufacturing Infrastructure Support TechnicianWe are seeking a skilled Manufacturing Infrastructure Support Technician to enhance our operations at Saint-Gobain North America. This position involves the development, support, maintenance, and troubleshooting of IT and OT environments within our manufacturing facilities across North America. Your...
-
Manufacturing IT Support Specialist
3 days ago
San Diego, California, United States Saint-Gobain North America Full timeOpportunity: Manufacturing Infrastructure Support TechnicianWe are seeking a committed Manufacturing Infrastructure Support Technician to enhance our operations at Saint-Gobain North America. In this position, you will be tasked with the development, support, maintenance, and troubleshooting of issues pertaining to manufacturing IT and operational technology...
-
Manufacturing IT Support Specialist
3 days ago
San Diego, California, United States Saint-Gobain North America Full timeOpportunity Overview: Manufacturing Infrastructure Support TechnicianWe are seeking a committed Manufacturing Infrastructure Support Technician to enhance our operations at Saint-Gobain North America. In this position, you will be tasked with the development, support, maintenance, and troubleshooting of issues related to manufacturing IT and operational...
-
Manufacturing Technician
3 days ago
San Diego, California, United States AP Precision Metals, Inc. Full timePosition OverviewAP Precision Metals, Inc. is a well-established entity in the metal fabrication industry, having been founded in 2000. Our commitment to producing dependable metal components has enabled us to grow significantly, serving a diverse range of clients, including both private and publicly traded companies.We pride ourselves on our...
-
Cleanroom Manufacturing Technician
3 days ago
San Diego, California, United States Aerotek Full timeJob OverviewPosition Title: Cleanroom Manufacturing TechnicianAs a Cleanroom Manufacturing Technician, you will be responsible for conducting in-process quality assessments on sub-assemblies and final products. You will address production challenges and promptly inform the Team Leader or Supervisor regarding necessary corrective measures. Your role will...
-
Cannabis Manufacturing Lab Technician
1 month ago
San Diego, United States Remedy Processors LLC Full timeJob DescriptionJob DescriptionBenefits:401(k)Competitive salaryOpportunity for advancementTraining & developmentBonus based on performanceCompany partiesEmployee discountsFree food & snacksFree uniformsPaid time offTuition assistanceAbout Us:Remedy Labs is a leading hemp manufacturing company dedicated to delivering high-quality products through innovation...
-
Manufacturing Technician I
2 weeks ago
San Diego, California, United States GRIFOLS, S.A. Full timeWould you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and...
-
Manufacturing Technician
1 month ago
San Diego, United States Collabera Full timeJob DescriptionJob DescriptionPay Range: $23/hr. to $25/hr.About the Role: We are looking for a Manufacturing Assembler to join our team. The role involves building Electronic and Mechanical tabletop and standalone systems/assemblies, calibrating sensitive equipment, and performing basic troubleshooting tasks in a fast paced work...
-
San Diego, United States Sentrillion Full time $60,000 - $80,000Job DescriptionJob DescriptionInfrastructure Security Service Technician-Are you a talented, experienced IT systems and computer technician in the San Diego area who wants to be part of a fast-growing, family-oriented company that makes a difference for your country and offers career growth opportunities nationwide? Do you thrive in a fast-paced and exciting...
-
Desktop Support Technician
1 week ago
San Diego, United States Aequor Healthcare Services Full timeb Description: Please note they are requesting 4+ years of applicable experience for this position Responsible for providing support to all IT clients in their use of computers, applications, and mobile devices located throughout the enterprise including the home office, offsite facilities, and mobile work force. Responsible for resolving most...
-
Project Engineer
1 week ago
San Clemente, United States Trelleborg Industrial Solutions - Marine &Infrastructure Full timeTrelleborg is a world leader in engineered polymer solutions for almost every industry on the planet. And we are where we are because our talents brought us here. By specializing in the polymer engineering that makes innovation and application possible, Trelleborg works closely with leading industry brands to accelerate their performance, drive their...
-
Manufacturing Technician
4 weeks ago
San Diego, United States Hydrogen Group Full timeManufacturing TechnicianLocation: San Diego, CA About Us: Join a leading company at the forefront of DNA sequencing and array-based technologies. Our client's mission is to improve human health by unlocking the power of the genome. Be part of a team driving advancements in genomic technology and making a difference. This opportunity is offered on an initial...
-
Manufacturing Technician
4 weeks ago
San Diego, United States Hydrogen Group Full timeManufacturing TechnicianLocation: San Diego, CA About Us: Join a leading company at the forefront of DNA sequencing and array-based technologies. Our client's mission is to improve human health by unlocking the power of the genome. Be part of a team driving advancements in genomic technology and making a difference. This opportunity is offered on an initial...
-
Software Support Technician
3 days ago
San Diego, United States CAMP Full timeOverviewCAMP Systems is the leading provider of aircraft compliance and health management services to the global business aviation industry. CAMP is the pre-eminent brand in its industry and is the exclusive recommended service provider for nearly all business aircraft manufacturers in the world. Our services are delivered through a "SaaS plus" model and we...
-
Director, IT Infrastructure
4 weeks ago
San Diego, United States North Island Credit Union Full timeOverviewThis position is based onsite in San Diego, remote candidates will not be considered.General Summary The Director of IT Infrastructure is responsible for the delivery of all IT infrastructure and related IT operations used to enable business capabilities and services across the enterprise. This role reports to the Senior Vice President, Chief...
-
Director, IT Infrastructure
4 weeks ago
San Diego, United States California Credit Union Full timeOverview This position is based onsite in San Diego, remote candidates will not be considered. General Summary The Director of IT Infrastructure is responsible for the delivery of all IT infrastructure and related IT operations used to enable business capabilities and services across the enterprise. This role reports to the Senior Vice President, Chief...
-
IT Support Technician
1 month ago
San Jose, United States Michael Page Full timeThe IT Enterprise Support Technician is primarily responsible for the IT systems, end-user support, software, and related infrastructure for the company.This includes routine maintenance of all physical devices e.g. desktops, laptops, printers and monitors, along with end-user applications and software packages.The Support Technician position will provide...
-
Manufacturing Engineer
4 weeks ago
San Diego, United States Leonardo DRS Full timeLeonardo DRS is a prime contractor, leading technology innovator and supplier of integrated products, services and support to military forces, intelligence agencies and defense contractors worldwide. The company specializes in naval and maritime systems, ground combat mission command and network computing, global satellite communications and network...
-
IT Support Technician
2 weeks ago
San Diego, United States TEKsystems Full timeDescription Our client is looking for a Support Technician to add to the team. The position are staff augmentation to their existing team as they are in the middle of their migration to Windows 11 at all locations. Follows established process and procedures to deliver, configure, monitor, test, maintain and troubleshoot end-point devices, applications or...