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Commercial Lines Account Manager

1 month ago


Syracuse, United States Brown & Brown Insurance Full time

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.


It's an exciting time to join Brown & Brown Our business is growing both in North America and internationally which emphasizes the need to build an unparalleled team that promotes future growth. We're excited to continue solidifying that foundation as we are looking for a Commercial Lines Account Manager to join our growing team in Syracuse, New York The candidate may also sit at our Albany or Vestal, NY offices.


Who We Are Looking For: We are looking for passionate team players who believe in working hard and having fun in a collaborative environment. Our team is customer-focused and values the importance of strong relationships, professionalism, and trust. We embrace solutions-oriented big thinkers who are committed to results and aren’t afraid to take risks. We are driven to set goals high and aim even higher.


General Responsibilities:

  • Manage the daily account management of an assigned book of business, including invoicing, claims reporting and follow-up, premium breakdowns, policy changes, review of policy forms, providing coverage comparisons, and responding to policy questions.
  • Oversee the completion of administrative tasks, including issuance of certificates of insurance and auto ID cards and processing policies/endorsements.
  • Support the renewal process for all assigned and prospective clients with the producer, including ordering updated loss information, obtaining updated information, handling renewal applications, renewal marketing, account rounding, reviewing and facilitating the renewal pricing, and preparing the renewal proposal and binders.
  • Review and document internal compliance and client disclosure requirements, policies, endorsements, and certificates to ensure understanding of client expectations, legal requirements, and insurance operations.
  • Help grow the assigned book of business through account rounding and referrals.
  • Build successful relationships with clients, vendors, and carriers to improve client retention.
  • Identify gaps in coverage and consult leadership or producer of options to advise our clients.


Required Qualifications:

  • Strong technical knowledge of coverage in all commercial lines insurance coverage.
  • 3+ years of service/general agency/company experience.
  • Property & Casualty License, required.
  • Insurance designation is strongly preferred.
  • Experience working with AMS 360 is preferred.
  • Proficient in Microsoft Office Suite


What We Offer:

· Excellent growth and advancement opportunities

· Competitive pay based on experience

· Paid Time Off (PTO)

· Generous benefits package: health, dental, vision, 401(k), etc.

· Employee Stock Purchase Plan

· Tuition Reimbursement and Student Loan Repayment Assistance

· Mental Health Resources


Who We Are: Brown & Brown, Inc. is a growing global insurance brokerage firm delivering risk management solutions and services since 1939. Our unique culture is built on honesty, integrity, innovation, and discipline and defines who we are and how we treat our customers, teammates, and the communities we serve. We think of ourselves as a team, so we have teammates---not employees. We prioritize health, family, and business---in that order. We embrace and celebrate diversity, always striving to be an inclusive place where you have the power to be yourself. Traded on the New York Stock Exchange as BRO, Brown & Brown is a big company that doesn’t act like one.


The annual pay for this role will be $55-65k to be paid on an hourly basis.


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We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.